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NEW! Riverbed Global Survey 2025
The Future of IT Operations in the AI Era
Redefining AIOps and Observability
One Platform. Full Visibility. Real AI.
Riverbed is setting the pace in AIOps for observability-fusing causal, predictive, generative, and agentic AI with real IT data to deliver insights that don’t just inform, but act. Welcome to the new standard.
Global Survey 2025: The Future of IT Operations in the AI Era
1,200 leaders and technical specialists share their views on AI readiness and adoptionRiverbed AI in Action
Major European Manufacturer
86% Reduction in False Alerts
Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.
Top 5 Global Bank
$6M+ Annual Savings
AI & automation reduced resolution time by 25% for 75,000+ monthly tickets, driving operational savings and instant ROI.
Integrated Energy Company
Over 10,000 IT Service Desk Hours Saved per Year
More than 43,000 annual AI-driven automations executed annually to ensure compliance and reduce risk.
Global HR Solutions
1000+ Days of User Productivity Gained Annually
2.5M+ AI remediations annually, improving productivity and compliance while saving over $850k in software asset management.
The Princess Alexandra Hospital NHS Trust
Saving £2.5 to £3M in IT Costs Over a 5-year Period
“We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer
Multinational Healthcare Provider
Achieved 100% Successful Migration
By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.
Major US Wireless Service Provider
$1M Annual Savings
Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.
Global Federal Credit Union
$1.5M in Annualized Savings
“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops
Top 5 Global Financial Institution
14M+ Remediations this Year
Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.
Kent Community Health NHS
Saved 2700+ Hours Monthly
Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.
Multinational Insurance Co.
Over $1.2M Saved in Service Desk Hours per Year
AI automatically resolved issues with compliance, security, OS upgrades, and critical business applications.
Global Professional Services Firm
Improved Teams Performance for 10,000 Users
By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity.
Health Insurance Company
Over 150,000 Automated Remediations Annually
AI-driven remediations allowed repurposing of staff to higher priority tasks while improving user experience at the same time.
Multinational Financial Institution
Ensures Compliance for 127,000 Devices
By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours.
2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools (DEX)
GET THE FULL REPORTRiverbed Named a Leader 2x!
Next-Level Innovation
Aternity Self-Service
Empower your workforce with Agentic AI-driven automation. Routine issues resolve in seconds, cutting ticket volume and downtime while improving the digital experience for every employee.
Intelligent Network Observability
Real-time insight into every packet, flow, and user experience powered by AI to detect, diagnose, and resolve issues across hybrid and multi-cloud networks.
Riverbed Acceleration
Riverbed’s cutting-edge acceleration solutions, now powered with the new RiOS 10 software, drive high-performance resilient networking.
Unified Communications Monitoring
With video calls consuming 30% of employee time, UC performance is critical. Our UC Module provides real-time insights into Teams, Zoom, WebEx, and more.
End the Tool Sprawl
Consolidate the chaos with Riverbed. Instead of juggling siloed point tools, Riverbed delivers a unified platform with full-stack visibility and real AI that drives action. Simplify your observability, cut costs, and take control with one solution built for modern IT.
Ready to simplify?
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The CEO Vision
What Riverbed Can Do For Your Organization
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Saved in IT costs worldwide over 5 years, and 99% reduction in SLA breaches
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