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Purple Cloud® has partnered with multiple VOIP providers to bring you the first ever phone system with call tracking built in!
All calls are tracked regardless of how they are made or received.
Set It and Forget It
Create and update extensions and DID’s in your phone system and they are automatically textable and tracked by Purple Cloud with calls showing up in Purple Cloud’s extensive reporting and your CRM and other analytics tools including DealerSocket, eLEAD, VinSolutions and many many more.
Click to call like no other
Your phone system’s, Purple Cloud’s, your CRM’s or any click-to-call technology can be used interchangeably, or you can simply pick up the phone and dial. All calls inbound or outbound are automatically tracked.
All In One Place
Phone system, call tracking, texting, chat, Facebook messenger... all communication in one omnichannel platform.
Half the price
VOIP-integrated Purple Cloud call tracking is typically half the price of traditional call tracking because the phone carrier fees have been cut in half.
Simply perfect. No tracking numbers. No required click-to-call widgets. No entering of employee ID.
Purple Cloud® combines chat, texting and call tracking the your phone system.
Call Tracking
Record all information (audio, transcription, source, customer contact info, etc.) for landline and cell phone calls.
Texting
All landlines are textable and all employee cell phone work texts are tracked.
Chat
Chats can be received from mobile and desktop websites and can be answered on behalf of dealer along with text messages.