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Accessibility Statement

Plex offers the following accessibility features to allow all users to access our pages and streaming content.

Audio Description

Audio Description (also known as descriptive audio tracks or streams) is an optional narration that describes what is happening on screen. This can include describing physical actions being performed, facial expressions of actors, changes of scenes, and more.

For content available on our free Movies & Shows streaming, Plex actively works with partners to make audio descriptions available for content wherever available.

Devices currently supported:

• Apple TV
• Android
• iOS
• Plex for Windows/macOS
• Roku
• Smart TVs/Game Consoles
• Web Browsers

Screen Readers

You may use many screen readers with Plex to search for and access shows and movies.

Please report screen reader access issues to [email protected].

Subtitles

For content available on our free Movies & Shows streaming, Plex provides captions and/or subtitles in English and other languages when provided by our content partners.

Font Size Controls

When viewing closed captions or subtitles within our player apps, the font size can be typically adjusted either within the player app settings or within the system settings (commonly “Accessibility” or “Caption” settings) of the device itself.

Website Accessibility

We aim to make the Plex website accessible and to continually improve the accessibility of the site. We look to the Web Content Accessibility Guidelines, Levels A and AA, in the design of the Plex website.

Contact

For inquiries regarding accessibility, please email [email protected].  

We value your privacy.

Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. You may disable these by changing your browser settings, but note that it may affect how our site functions.

We’d also like to enable analytics cookies, optional to you, to improve our website by collecting and reporting information on how you use it; we specifically use Google and Facebook analytics to derive insights about who is doing what on our site and to help us improve your experience. We won’t set these optional cookies unless you agree to and enable them. This tool will set a cookie on your device to remember your preferences once you have accepted.

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