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Multifactor Email Verification Issues
If you cannot access the inbox of the email linked to your Backblaze account:
- Click the Change Email link immediately below the authentication field and enter the email address you would like associated with your account.
- You will use this new email address to log into your Backblaze account.
If you are experiencing a different issue, or if you have followed the steps above and are still unable to access your account, please contact Support either by submitting a ticket or by entering our live chat.
Contact Support
Still not finding your answer? Submit a support request and we will respond within a business day.
Chat hours:
Mon: 9am - 12pm, 1:30pm - 5pm Pacific Time
Tues - Fri: 9am - 12pm, 1pm - 5pm Pacific Time
Products
B2 Cloud Storage
Always-hot object storage for building applications and safeguarding data
B2 Introduction
What's the difference between B2 and Backblaze Online Backup
What's the difference between the S3 Compatible API and B2 Native API?
Understanding the B2 Billing Page
Managing an Account
Creating a Bucket Using the Web UI
Creating and Managing Application Keys
How to Download and Extract Data from a B2 Snapshot
Featured Integration Guides
Computer Backup
For everything from one personal Mac or PC to one thousand business computers.
Getting Started
What does Backblaze Backup Up
Administering Backblaze with a Group
Licensing & Billing
Buying Additional Group Licenses
Transferring a License to a Different Computer
Inheriting a Backup State On a New Computer
Common Questions
Website & Account Help
Common account and website questions.
Questions about the Backblaze Partner program? Check out the Reseller FAQ .