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API - Extend the functionality of your Zendesk - Help Desk Software
- White Papers
- A Guide to Multi-Channel Customer Support
- An Inside Look Into How Groupon Does Support
- Guide to Customizing and Integrating Your Zendesk
- How To Support Your Customers with Twitter
- Saas Help Desk Software: Your 6 Requirements
- Selecting Help Desk Software for the Enterprise
- Zendesk for Salesforce: An Integration Guide
- Webinars
- Why Zendesk?
- Batchbook + Zendesk Webinar Integration
- Capture the Definitive Business Metric: Customer Satisfaction
- Customer Support Made Easy: Why Zendesk?
- CSS in Zendesk
- Customizing Zendesk to Work for You
- Get Satisfaction + Zendesk Integration Webinar
- Getting Started with your Zendesk
- Getting Started: Intermediate
- GoodData for Zendesk Webinar
- JIRA + Zendesk Integration Webinar
- LiquidPlanner + Zendesk Integration Webinar
- LogMeIn Rescue for Zendesk – Remote Support Solution Webinar
- New Release of GoodData for Zendesk
- Salesforce + Zendesk Integration Webinar
- SurveyGizmo + Zendesk Integration Webinar
- Sweeten your help desk with an integration to SugarCRM
- Webinar: Tips and Tricks for Getting the Most Out of Zendesk
- Zendesk for iPad
- What’s New?
- Zendesk for Seesmic Desktop
- Zendesk for Twitter 2.0
- Zendesk New Community Features Webinar
- Zenfession: BigTent
- Zenfession: Postbox
- Ifbyphone for Zendesk Integration
- Customer Stories
- API
- Documentation
- Partners
- Newsletter
Mail API
Rest API
- Introduction
- Organizations
- Groups
- Tickets
- Attachments
- Users
- Tags
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- Entries
- Search
- Ticket Fields
- Macros
Widgets
Remote Authentication
Targets
Do cool stuff
Zendesk APIs offer multiple methods of integrating and extending your Zendesk’s functionality. There are 5 APIs that you can leverage to build custom apps and perform seamless integrations with a bevy of systems:
Mail API
Handy for importing a backlog tickets from existing email systems and submitting tickets from other applications. A small amount of programming will provide your Zendesk with a large amount of kick! Read more…
REST API
Perfect for allowing developers to connect your Zendesk to custom plug-ins or larger third-party applications like Salesforce. Read more…
Widgets (Javascript API)
Useful for displaying external data onto your help desk and fostering lightweight communication between other servers in your organization and your Zendesk. Read more…
Remote authentication
Simple login for your users. Remote authentication allows you to authenticate Zendesk users on your own domain, rather than having them register and maintain a separate login and password in Zendesk. Read more…
Targets
Smart syndication for sending notifications to external destinations like Twitter status, Campfire rooms, SMS, URLs, and more. Read more…