The Rackspace Cloud Live Chat will be
unavailable due to a system maintenance on Sunday March 28th 2010 from 12:50 AM
to 1:20 AM CDT. We will work to complete this maintenance as quickly
as possible and apologize for the inconvenience. Our support team will
still be available through our 24 hour phone support during this time.
UPDATE: 01:07 AM CDT Maintenance is complete on our chat services. If
you have any further questions, please contact a member of our
support team by calling us at 1.877.934.0407
or INTL +1.210.581.0407.
The Rackspace Cloud Live Chat will be
unavailable due to a system maintenance on March 26th 2010 from 12:25 AM to 12:40 AM CST. We will work to complete this maintenance as quickly as possible and apologize for the inconvenience. Our support team will still be available through our 24 hour phone support during this time.
Update 12:25 CST: Currently Live Chat support is down for maintenance.
Update 12:47 CST: Maintenance is complete and Live Chat is back online.
If you have any further questions, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.
At approximately 5:24 PM CST, The Rackspace Cloud engineers
identified an issue on MySQL cluster 50-25 in our DFW data center.
During this time, this cluster’s performance was degraded.
UPDATE: As of 5:40 PM CST, the issue has been resolved, and performance has been restored.
If you have any further questions, please contact a member of our
support team by visiting us in live-chat or by calling 1.877.934.0407
or INTL +1.210.581.0407.