Cloud Servers Status

We are currently investigating a network issue in our DFW facility related to one of our cloud server nodes.  This is not a widespread issue and is isolated to a single cluster of host servers that may contain your cloud server.

Our network engineers and systems administrators are working diligently to mitigate.  Further updates will be provided when we have additional information in regards to this issue.

We greatly apologize for the inconvenience, we are actively working on restoring accessibility in a timely manner.

UPDATE: As of 7:44 AM CST The Rackspace Cloud Systems Engineers are working with our backbone team to correct an isolated network issue on a single cloud server cluster. 

UPDATE: As of 8:30 AM CST The Rackspace Cloud Engineers have corrected the isolated networking issue causing degradation on a single cloud server cluster.  We apologize for this inconvenience and as always if you have any questions you can contact our support directly.  Our phone numbers are 24-hour Toll Free: 1.877.934.0407 and INTL +1.210.581.0407.

We are currently investigating a possible network issue in our DFW facility related to one of our cloud server nodes.  This is not a widespread issue and is isolated to a single cluster of host servers that may contain your cloud server.

Our network engineers and systems administrators are working diligently to mitigate.  Further updates will be provided when we have additional information in regards to this issue.

Thanks for your patience.

UPDATE: As of 1:15 PM CST The Rackspace Cloud engineers have corrected the isolated network related issue on the single cloud server cluster. We apologize for this inconvenience and as always if you have any further questions or need anything contact our support. Our phone numbers are 24-hour Toll Free: 1.877.934.0407 and INTL +1.210.581.0407.

As of 11:13am CST The Rackspace Cloud engineers are seeing issues with logging into the control panel at https://manage.rackspacecloud.com. When attempting to login you may receive an error message. We are currently working to resolve the issues as quickly as possible and will continue to update the status post accordingly.

UPDATE: As of 11:33am CST All account are able to login to the control panel and the issues have been resolved. If you have any questions or concerns, please do not hesitate to contact a member of our support team.  You can reach us by calling 24-hour toll free 1.877.934.0407 and INTL +1.210.581.0407.

This morning we had a routine RHN Satelite Maintenance within our infrastructure.  After completion testing found that the service was not performing correctly.  I sincerely apologize but RHN access is still under continued maintenance and is not currently available.

Update: The maintenance is complete. if you have any questions or concerns, please contact our support via live chat or at 1-877-934-0407, and international +1.210.581.0407.  Thank you.

slices will remain up and functional.

Update:

The maintenance is complete.  Everything has checked out 
so far.  Please contact us if you feel any impact.