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User 2016
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Helping people build products that provide a great UX. Since 2016.
Welcome! I'm Paul Jansen, and I teach people how to design easy to use software.
I show them
how to go
<-- from this
to this -->
how to go
<-- from this
to this -->

According to a study by the Aberdeen Research Group, the average impact of a 1-second delay leads to a 7% reduction in conversions. For a $100,000/day ecommerce site, a one-second delay means $2.5 million in lost revenues per year.
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Latest UX news
Five Tips For Mobile App UX Design
7 Analytics Tools for Optimizing UX
UX Analytics Helps Understand Customer Behavior
10 Customer Experience Mistakes You Need to Avoid
The Rise of the UX Gold Rush
7 Analytics Tools for Optimizing UX
UX Analytics Helps Understand Customer Behavior
10 Customer Experience Mistakes You Need to Avoid
The Rise of the UX Gold Rush
Recommended links
Key web design mistakes
So, you have built a fantastic looking website. It uses the latest web technologies, including real-time color tracking and face detection. This doesn't mean that your site is perfect, though. Here are some frequent mistakes that most web/UX designers make.
1. Poorly designed mobile sites.
Yes, you have created a responsive website that looks fantastic on mobile devices as well. It's the wise way of doing things, because more than 50% of people use...
So, you have built a fantastic looking website. It uses the latest web technologies, including real-time color tracking and face detection. This doesn't mean that your site is perfect, though. Here are some frequent mistakes that most web/UX designers make.
1. Poorly designed mobile sites.
Yes, you have created a responsive website that looks fantastic on mobile devices as well. It's the wise way of doing things, because more than 50% of people use...
Recent blog articles



Often times, I do it for free! Read my UX articles to see what I'm talking about.
The Basics of User Experience
User Experience, a.k.a. UX, is more important than ever. It's the experience that people have when they are visiting your website, trying one of your application demos, interacting with your "software as a service" solution, and so on. DA highlights a few key stats in the graph below.
Of course, UX isn't limited to the tech sector. User experience is involved whenever we use our microwave ovens, for example. And hopefully, their designers did a great job, allowing us to reheat a pizza using as few steps as possible, in an intuitive way...
User Experience, a.k.a. UX, is more important than ever. It's the experience that people have when they are visiting your website, trying one of your application demos, interacting with your "software as a service" solution, and so on. DA highlights a few key stats in the graph below.
Of course, UX isn't limited to the tech sector. User experience is involved whenever we use our microwave ovens, for example. And hopefully, their designers did a great job, allowing us to reheat a pizza using as few steps as possible, in an intuitive way...