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RavenDB support options
Mailing Lists and Forums
Bug Fixes
Email and Phone Support
Access to RavenDB Core Developers
24/7 availability
SLA
Need to purchase support separately from the license?
Looking for support options for older versions?
Please contact us and we will do our best to help you.
Support contracts purchased at a later date than the original licensing
will take two weeks to go into effect and will be a subject to custom pricing.
End of Support
| Version | LTS | End of Enhancements 1 | End of Support 2 | Extended Support |
|---|---|---|---|---|
| 7.1 | — | — | — | N/A |
| 7.0 | — | EXPIRED | 31 Dec 2025 | N/A |
| 6.2 | Yes | Expired | — | N/A |
| 6.0 | — | EXPIRED | EXPIRED | N/A |
| 5.4 | Yes | EXPIRED | EXPIRED | N/A |
| 5.3 | — | EXPIRED | EXPIRED | N/A |
| 5.2 | Yes | Expired | Expired | Yes |
| 5.1 | — | Expired | Expired | N/A |
| 5.0 | — | Expired | Expired | N/A |
| 4.2 | Yes | Expired | EXPIRED | Yes |
| 4.1 | — | Expired | Expired | N/A |
| 4.0 | — | Expired | Expired | N/A |
| 3.5 | — | Expired | Expired | Contact us |
| 3.0 | — | Expired | Expired | Contact us |
| 2.5 | — | Expired | Expired | Expired |
| 2.0 | — | Expired | Expired | Expired |
| 1.0 | — | Expired | Expired | Expired |
Period of time in which we can make a backward compatible minor additions to the Client API and Server functionality.
This period ends 2 months after next version of RavenDB is released.
1) The Long-Term Support (LTS) period ends either 12 months after the next LTS version is released or at least 3 years after the initial release of that LTS version. The calculated support period will then be aligned to the end of either the first half of the year (June 30th) or the second half of the year (December 31st).
2) For non-LTS this period ends 6 months after next version of RavenDB is released.
