Profiles

Posted a reply to Can’t complete a ticket purchase as guest, on the site WordPress.org Forums:
Hi there, This URL: https://newwavesingers.org/registration-checkout/ Would be the 'standard' URL most EE installs have, but…

Posted a reply to espresso_my_events shortcode parameter, on the site WordPress.org Forums:
Hi there, We don't currently have shortcode parameters for the above, although the query params…

Posted a reply to single event page template file, on the site WordPress.org Forums:
Hi there, The output uses the standard Template Hierarchy: https://developer.wordpress.org/themes/classic-themes/basics/template-hierarchy/ Event Espresso hooks into the_content…

Posted a reply to Changelogs for your software, on the site WordPress.org Forums:
Hi there, My apologies for the changelog being missing, we migrated to a new licensing…

Posted a reply to Support forum on your site is missing, on the site WordPress.org Forums:
Hi there, We switched away from the forums to email support a little while back…

Posted a reply to New website for EE – But now we can’t log in to our account?, on the site WordPress.org Forums:
Hi there, I've replied to your email regarding this and it should now be fixed.…

Posted a reply to The support team doesn’t answer my questions., on the site WordPress.org Forums:
Hi there, Yes, Event Espresso is very much still supporting our customers :) We received…

Posted a reply to Event Calendar Newsletter support, on the site WordPress.org Forums:
Hi there, I'm glad you found the docs helpful here. In terms of your initial…

Posted a reply to graphql 404 error, on the site WordPress.org Forums:
Thank you for posting the above, I'm glad you found a solution :) We've found…

Posted a reply to graphql 404 error, on the site WordPress.org Forums:
Hi there, We've had a couple of these reports with GraphQL when using a subdirectory,…

Posted a reply to Support doesn’t reply on requests, on the site WordPress.org Forums:
Just to keep this thread updated, Michael contacted us directly and we found the issue…

Posted a reply to Support doesn’t reply on requests, on the site WordPress.org Forums:
Hi Michael, I'm a little confused by this as I can't find any recent support…

Posted a reply to Export Message Activity, on the site WordPress.org Forums:
Hi there, Currently, we do not have the option to export messages from Event Espresso.…

Posted a reply to Archive Page Flagged by Google as Soft 404, on the site WordPress.org Forums:
Hi there, Viewing the page I can't see any issues that would cause the above.…

Posted a reply to PHP version not reflacting, on the site WordPress.org Forums:
Hi there, I'm sorry for the confusion, that notice is a persistent notification that shows…

Posted a reply to Get ticket ID on Checkout page, on the site WordPress.org Forums:
Hi Alicia, Whilst you may not be using it currently, it's worth noting that you…

Posted a reply to Travel, on the site WordPress.org Forums:
Hi kklo, I'm sorry we missed your question, we do not actively monitor the support…

Posted a reply to 3 questions to settings, on the site WordPress.org Forums:
Hi there, Not without a lot of customizations to the plugin. The current steps for…

Posted a reply to Can not register?, on the site WordPress.org Forums:
Currently, we don't have many strings translated for locale but you can download the language…

Posted a reply to Can not register?, on the site WordPress.org Forums:
Hi there, If you go to Event Espresso -> General Settings -> Critical Pages. Does…

Posted a reply to Only for US and Canada, on the site WordPress.org Forums:
Hi there, May I ask what makes you believe this plugin will only work for…

Posted a reply to Wrong E-Mail Template, on the site WordPress.org Forums:
Hi there, It sounds like you might be editing the wrong 'context'. For example editing…

Posted a reply to Decaf really went downhill, on the site WordPress.org Forums:
They are defined in 2 locations. Event Espresso -> Payment Methods -> Invoice (if its…

Posted a reply to Paypal Login Error, on the site WordPress.org Forums:
Also, are logging into the same account you have set in the payment method? As…