Profiles

Posted a reply to Message in plugin dashboard, on the site WordPress.org Forums:
Hi, This message appears when WordPress detects extra whitespace or unexpected output, usually from a…

Posted a reply to Message in plugin dashboard, on the site WordPress.org Forums:
Hi, That message means your site is outputting extra whitespace or unexpected characters, usually from…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, Thanks for the screenshot. Since you’re using UpdraftPlus Premium and the Settings/Advanced Tools screens…

Posted a reply to updraft clone failure, on the site WordPress.org Forums:
Hi, This issue is not something we’re allowed to troubleshoot in detail on the WordPress.org…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, and sorry for the late reply. To help us understand the issue better, could…

Posted a reply to updraft clone failure, on the site WordPress.org Forums:
Hi, If the clone loads without your plugins and theme, it usually means the restore…

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Thanks for confirming. That’s helpful to know. 

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Hi, Thanks for the update. Glad to hear your backup worked again. Just to help…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, In the free version of UpdraftPlus, backup notifications are automatically sent to the site’s…

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Hi, If your connection test works but uploads have recently started failing, we’ll need to…

Posted a reply to UpdraftPlus running multiple backups, on the site WordPress.org Forums:
Hi, You can use online screenshot tools like https://snipboard.io/ and paste the link here. Thanks,Bryle

Posted a reply to How to recover specifis website page, on the site WordPress.org Forums:
Hi, UpdraftPlus cannot restore a single page or menu on its own, because restoring the…

Posted a reply to Restore specific database tables, on the site WordPress.org Forums:
Hi, UpdraftPlus can restore an entire database, but it will overwrite your current users, posts,…

Posted a reply to UpdraftPlus running multiple backups, on the site WordPress.org Forums:
Hi, Apologies for the delay. It sounds like your site may be stuck in a…

Posted a reply to Upper limit on site size?, on the site WordPress.org Forums:
Hi, UpdraftPlus (free or paid) does not enforce a fixed upper limit on site size.…

Posted a reply to updraft backup failed to run since a couple of weeks, on the site WordPress.org Forums:
Hi, Thanks for the log. Your backup is restarting many times and eventually aborting because…

Posted a reply to Updraft not deleting old backup on drive, on the site WordPress.org Forums:
Hi, Thanks for the log. I checked it again and noticed that the backups from…

Posted a reply to Restore failed and backup size too large on Football Empire, on the site WordPress.org Forums:
Hi, Thanks for the detailed report. I’ll address each point below and explain what’s happening.…

Posted a reply to Missing file: plugins/updraftplus/includes/ftp.class.php, on the site WordPress.org Forums:
Hi, That message means WordPress did not fully unpack the plugin and the file ftp.class.php…

Posted a reply to [NSFW] Extra data starting at offset 3037, on the site WordPress.org Forums:
Hi, Thanks for reaching out, and sorry for the inconvenience this may have caused. We’re…

Posted a reply to UpdraftPlus stopped weekly backups. Dead., on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to mysqldump Error, on the site WordPress.org Forums:
Hi, This error comes from mysqldump, not UpdraftPlus. It happens when your database is newer…

Posted a reply to Popups are transparent, on the site WordPress.org Forums:
Hi, The pop-up should not appear transparent by default, so this usually points to a…

Posted a reply to Updraft Plus, on the site WordPress.org Forums:
Hi, Thanks for reaching out! UpdraftPlus can back up your whole site, but it does…

Posted a reply to Updraft creating too many backups in one day, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Recover backup for a website, on the site WordPress.org Forums:
Hi,Backups are by default saved on your local server in the "wp-content/updraft" folder. If saving…

Posted a reply to Need to find a support resource, on the site WordPress.org Forums:
Hi,To help us work out the cause of your problem, can you please send us…

Posted a reply to Website redirects to staging site and login after UpdraftPlus restore, on the site WordPress.org Forums:
Hi, Thanks for reaching out! To help us check what happened, please share a copy…

Posted a reply to Fatal Error on “Rescan Remote Storage”, on the site WordPress.org Forums:
Hi, Thanks for the update. Since Dropbox isn’t currently configured, please double-check your UpdraftPlus settings…

Posted a reply to Fatal Error on “Rescan Remote Storage”, on the site WordPress.org Forums:
Hi, Thanks for reporting this. To check what’s causing the fatal error, please send us…

Posted a reply to Yet another FTP issue, on the site WordPress.org Forums:
Hi, Thanks for your message. This can happen because UpdraftPlus connects through your web server’s…

Posted a reply to “Could not move the files into place” – possible UID/GID mismatc, on the site WordPress.org Forums:
Hi, It appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not…

Posted a reply to back up no longer includes must-use plugins, on the site WordPress.org Forums:
Hi, If the mu-plugins folder isn’t present in your site’s wp-content directory, the option to…

Posted a reply to website crashes when downloading updraft backups to computer, on the site WordPress.org Forums:
Hi, Thanks for your question! This usually happens because downloading large backup files directly from…

Posted a reply to Error on Staging Site: “This file does not exist locally”, on the site WordPress.org Forums:
Hi, Thanks for the update! If no remote storage is set, backups are only stored…

Posted a reply to Backup runs every two hours instead of weekly schedule, on the site WordPress.org Forums:
Hi, Thanks for sending the log! I see that the schedule is setup properly. To…

Posted a reply to Backup runs every two hours instead of weekly schedule, on the site WordPress.org Forums:
Hi Hiacynta, Thanks for the report! Could you please send us a copy of your…

Posted a reply to Backup not finished, on the site WordPress.org Forums:
Hi, Thanks for reaching out! That error indicates the connection to Dropbox was interrupted during…

Posted a reply to Error on Staging Site: “This file does not exist locally”, on the site WordPress.org Forums:
Hi, Can you please try to download the backup files from the remote storage manually…

Posted a reply to Backup runs every two hours instead of weekly schedule, on the site WordPress.org Forums:
Hi Hiacynta, To help us work out the cause of your problem, can you please…

Posted a reply to Your UpdraftClone is still setting up., on the site WordPress.org Forums:
Hi, Apologies for the delay. Thanks for the update. I’ve just checked the clone link…

Posted a reply to Your UpdraftClone is still setting up., on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Host flagging .gz file as malicious, on the site WordPress.org Forums:
Hi, Hi, UpdraftPlus uses .gz format by default for database backups — it’s simply a…

Posted a reply to Failed restore with updraftplus, on the site WordPress.org Forums:
Hi @jonfreezebeta Could you please send us the restoration log and open a new thread…

Posted a reply to Failed restore with updraftplus, on the site WordPress.org Forums:
Hi, That message means another backup or restore process is already running — or a…

Posted a reply to ayout and Color Issues After Restoring Backup, on the site WordPress.org Forums:
Hi, Layout or color issues after restoring a backup usually happen when CSS or theme…

Posted a reply to Updraft clone not replicating plugins, themes, etc. of cloned site, on the site WordPress.org Forums:
Hi, If you’ve purchased a Clone token, you can get direct help from our support…

Posted a reply to Need earlier version of UpdraftPlus, on the site WordPress.org Forums:
Hi, You can download earlier versions of UpdraftPlus directly from the plugin’s page on WordPress.org.…

Posted a reply to Database Backup freeze at wp_posts, on the site WordPress.org Forums:
Hi, It looks like the backup process is getting stuck while exporting the wp_posts table…

Posted a reply to FTP login fails, on the site WordPress.org Forums:
Hi, It sounds like UpdraftPlus can connect but isn’t able to create or write files…