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Help
No matter how big or small, your questions are always important. Learn about all the ways we're here to support you.
IT Emergencies Over Winter Break
When the university is closed, the Help Desk phone system provides an option to report emergencies or urgent matters so they may be triaged and forwarded to appropriate OIT on-call staff.
NC State Help Desk
Get IT support by contacting us through the NC State IT Service Portal or by calling 919.515.HELP.
Open Monday through Friday
8 a.m. to 5 p.m.
Closed Dec. 24 through Jan. 2
Visit the portal
Walk-in Center
Students can drop by for one-on-one support for personal devices and general troubleshooting.
West Dunn Building, Room 101
Open Monday through Friday
8 a.m. to 5 p.m.
Closed Dec. 22 through Jan. 2
Visit in person
Knowledge Base
Browse our extensive library of knowledge articles to find answers to many common IT questions, instructional guides and more.
Search articles
Other ways to get support
Local IT Support
For many technology questions, your local IT team is the best place to go for support.
Find NC State websites, locations and people
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