OUR SOLUTIONS
Fit the forum to the fuss
The ODR.com platform can be completely customized to meet the needs of your users, leveraging powerful resolution tools backed by world-class case management and reporting.
Diagnosis
Identify case types and route problems toward solutions
Negotiation
Enable users to resolve problems through direct communication
Mediation
Get help from impartial experts in achieving resolution
Evaluation
Build streamlined arbitration flows for quick and efficient decisions
Case Management
Scalable, tested tools for managing large case volumes
Accessibility
All ODR.com functionality is optimized for mobile devices
We are global leaders in online dispute resolution
YEARS IN BUSINESS
PLATFORMS BUILT
CASES RESOLVED
WHY CHOOSE US
We take your satisfaction personally
We aren’t satisfied until our clients are satisfied. That’s why our #1 source of new clients is recommendations from current clients.
- Client Satisfaction 92%
- Platform Exceeded Expectations 86%
- Would Recommend to Others 96%
- Would Purchase Again 90%
FAQ
Got questions? We’ve got answers.
Reach out to us – we’d love to learn more about your needs.
How long does it take to launch an ODR.com system?
If you’re looking to use one of our preconfigured negotiation, mediation, or arbitration systems without integration, you can be live in a few weeks.
What kind of cases can be resolved with ODR?
ODR was originally created to resolve ecommerce disputes over goods and services, but now ODR is used to resolve many different kinds of issues, including family, workplace, debt, property, insurance, health, and civil cases.
Can you integrate with other platforms, and import legacy data?
The ODR.com platform comes with a fully documented API, which facilitates integration with other standards-compliant systems, as well as tools to smoothly import legacy data from legacy case management systems.
Our customers
TESTIMONIALS
What the experts say
Don’t take our word for it – read what our
clients and partners think about us.
BLOG
Check out our latest news
Bridget McCormack on ODR and Courts
Former Michigan Supreme Court Chief Justice Bridget McCormack has spent decades working to make courts more accessible, effective, and fair. Today, as President and CEO of the American Arbitration Association, she continues that mission by championing tools that meet...
FutureDR.org: AI is Here to Stay
On June 10, 2025 I was very fortunate to attend the AAA/ICDR’s second Future DR conference at the Peace Palace in The Hague, Netherlands (the first happened at Stanford Law School last September). This meeting convened global leaders in arbitration, mediation and...
Why Tech Can’t Go It Alone in Family Law Reform
Last week, I took part in a conversation hosted by IAALS that brought together 21 thought leaders—from judges and court administrators to legal tech pioneers and academics—all focused on reimagining the family law process through technology. The goal? To make the...
ABOUT ODR.COM
ODR.com is part of the AAA® family of organizations that includes Mediate.com, ICDR.org, Arbitrate.com, and Ombuds.org. These sites support the work of tens of thousands of dispute resolvers around the world.
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