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Make a complaint about JSA or UC - DWP
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Cookies on Make a complaint
We’d like to use cookies to collect information about how you use our services. This helps us to make them better.
You can read more about our cookies before you decide.
Make a complaint
If you are a Jobseeker’s Allowance (JSA) or Universal Credit (UC) customer you can complain online. If you are not a JSA or UC customer, please contact your local Jobcentre Plus.
We will use the information you provide to deal with your complaint and help us to identify any future improvements.
Before you start
You will need your:
- National Insurance number - you can find this on your National Insurance card, benefit letter, payslip or P60
- contact details
- postcode
The online service is also available in Welsh (Cymraeg).