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link: Edmonton International Airport
- Edmonton International Airport
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Pick-up and Drop-offFind out exactly where to drop off a passenger and how to use the Cell Phone Waiting lot when you pick someone up.Taxis, limos & ridesharesLearn more about the taxi and rideshare options at YEG.Car rentalsPicking up or dropping off a rental? Find out which rental agencies are available at YEG.Buses & shuttlesYEG is served by hotel shuttles, city transit and coaches. Learn more about your options and the communities served.
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Accessibility Progress Report 2025
This Accessibility Progress Report is our second progress update, providing an overview of our journey implementing our 2023-2026 Accessibility Plan. We are excited to report on the ways we are reaching our goals and our continued commitments to enhancing accessibility.
Any individuals, including passengers and employees, are welcome to provide feedback about our Accessibility Plan and/or feedback regarding any encountered barriers at YEG. Please connect with us personally or anonymously, by using the email, phone number or mailing address outlined below, by submitting an online feedback form through our website or through social media by direct messaging (links provided below). Our feedback options provide an acknowledgement of receipt, and can maintain anonymity.
Feedback about the implementation of the Accessibility Plan and or any encountered barriers with YEG are received, reviewed and kept on record by the Manager, Passenger Experience and Terminal Services. Responses will be provided in a timely manner, unless the feedback is submitted anonymously.
Mailing Address:
Passenger Experience Department
1, 1000 Airport Road
Edmonton International Airport, Alberta
T9E 0V3 Canada
Passenger Experience Department
1, 1000 Airport Road
Edmonton International Airport, Alberta
T9E 0V3 Canada
Phone number:
780 890 8382
780 890 8382
Should you require an alternate format of this feedback process description, please contact us by using any of the methods listed above.
Feedback
Upon request, an accessible alternate format (e.g print, large print, Braille, audio format or an electronic format that is compatible with adaptive technology) of this Accessibility
Plan or the Feedback Process can be provided by contacting us at the mailing address, phone number or email outlined below, or through any other links provided on this page.
Plan or the Feedback Process can be provided by contacting us at the mailing address, phone number or email outlined below, or through any other links provided on this page.
Mailing Address:
Passenger Experience Department
1, 1000 Airport Road
Edmonton International Airport, Alberta
T9E 0V3 Canada
Passenger Experience Department
1, 1000 Airport Road
Edmonton International Airport, Alberta
T9E 0V3 Canada
Phone number:
780 890 8382
780 890 8382