🛎️ Customer Service English

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👥 Face to Face Customer Service

Added: 2025 • Level: High Elementary to Pre-intermediate

Build polite language for greetings, offers of help, clarifying problems, and resolving issues in person.

🖥️ Digital Self Service

Added: 2025 • Level: High Elementary to Pre-intermediate

Practice language for kiosks, chatbots, help centers, and app-based support—including asking for human assistance.

⭐ The Consumer Experience

Added: 2025 • Level: High Elementary to Pre-intermediate

Explore touchpoints, expectations, and feedback—useful phrases for surveys, reviews, and follow-up messages.

❓ Asking for Information (incl. Requests)

Added: 2025 • Level: High Elementary to Pre-intermediate

Key phrases for polite requests, clarifying details, and confirming understanding—perfect for service counters and calls.

😤 Complaints & Annoyances

Added: 2025 • Level: High Elementary to Pre-intermediate

Learn strategies and expressions for handling complaints calmly, apologizing, and offering solutions.