Often accessibility, usability and inclusion are close related as aspects of education. As discussed previously in the âOpen Education and Creative Commonsâ blog post, open education, in particular, plays an important role of online accessible resources available. The basic idea of open education is to make peer reviewed resources, tools and practices available for free. However, it does not mean everyone can access neither that these resources are designed to be inclusive for all. Providing online education is beneficial but also excludes a significant portion of the population. With the expansion of open education, inclusive design and universal access became the first and main steps when designing any learning object or resource. It is becoming increasingly important to address the design and accessibility challenges that open education faces so it can be true to what it means. Some platforms and organizations follows accessibility guidelines for web resources and learning objects so that people with disabilities and less fortunate ones have access equally. Regardless, accessibility guidelines does not mean universal access. According to Gray, 2019, There is no average âstudent,â and all students (disabled or not) can face barriers depending on their context. And that is where inclusive design plays its role. Inclusive design means designing something that considers the full range of human diversity including other forms of human difference. It means designing something that mainly thinks about the user experience. For many, âinclusionâ addresses a broad range of accessibility for people with disabilities, access to and quality of internet connectivity, computer literacy and skills, economic situation, education, geographic location, culture, age, including older and younger people, and language. This paper will discuss the challenges about inclusive design and accessibility online for education and highlight the importance of creating such resources that encompass these aspects allowing users to customize their learning experience in the way that better works for them in education.
Inclusive education is about how we develop and design our schools, classrooms, programs, tools, resources and activities so that all learners participate together that meets their diversity needs. According to the IDCR, inclusive design includes the context, the user and the method. It is important to recognize diversity and uniqueness and reinforce that none of us is an average student and that everyone has different stories, motivations and passions. Using an inclusive process and tools so that participants can input some thinking into the development process can break down barriers of exclusion since we are giving them a space to be heard so it will generate a broader beneficial impact. According to Bel and Bradburn, 2008, âThere are two major theoretical perspectives for meeting the needs of learners with special needs: medical and social. The medical perspective is concerned with responding to the specific needs of people with disabilities through adapting the design of a product or service to accommodate for individual needs.â However, designing tools and resources that works for the minorityâs results in tools and resources that works for everyone. In other words, instead of segregating populations, it is important to treat all educational resources as a whole and usable for everyone without evidently enforcing the stigma of minorities. The inclusive design research center, 2018, developed a framework that âreframesâ disability within the design context. âRather than a personal characteristic or a binary state (disabled vs. non-disabled), disability is framed as: a mismatch between the needs of the individual and the design of the product, system or service.â It concludes by stating that, âaccessibility is therefore the ability of the design or system to match the requirements of the individual. It is not possible to determine whether something is accessible unless you know the user, the context and the goal.â (OCAD University, 2018, para. 7).
Learners may be prevented from accessing online learning environments due to problems in the design of the technologies itself. There are many accessible designs that changed people lives such as curb ramps or ramps on public transports. But how can we apply these aspects to educational resources and tools? Videos are a great example of educational resources which addresses visual designs, listening skills and reading skills aspects as learners are able to add captions nowadays. However, it does not necessarily means is easily accessible in learning environments. Often when designing a resource it is essential to ask a few questions when designing an educational tool and obviously have accessibility and inclusive design factors present. Designers must think about the user interface perspective. Defining the purpose of the tool, target audience, analyses of the needs, participantâs preferences on technology, define user goals, define inclusive design and user-personalized approach to accessibility, define the delivery platform, and define the technology that will need to be used, use guidelines that can help with accessibility and plan to launch the resource in all available sort of educational platforms are keys to ensure an accessible and inclusive design educational tool. Another aspect is also conduct usability tests since is an effective method to analyze, improve and study inclusive designs so it calculates the efficiency of the tool and reviews for future improvements. This includes the factor of reuse, re-mix and revise of resources so old tools and resources can be reused and adapted to address the whole population.
Online accessibility can also be seen as a challenge that can create barriers in communications tools and interactions that exclude people from using the internet and online learning platforms and environments. Bel and Bradburn, 2008, created a holistic framework for e-learning accessibility that considers the usability of resources, pedagogical aims and infrastructural and resources issues, with the aim of creating solutions that are appropriate to learnersâ needs. Another situation that focuses on âin classroom learning environmentâ is the Bel and Bradburn research on accessibility in a higher education setting, including online accessibility in the classroom. The survey targeted questions on definition of accessibility, roles and responsibilities and online accessibility practices. The research concluded that there is a lack of âinclusive mindsetâ from teachers being a barrier to inclusive practices among some teachers and also suggests that teaching staff have little awareness of some online inclusive design educational resources functions and how to use them. Perhaps, providing training not only for educational designers and organizations but also institutions and staff so it creates more inclusive environment for all. Understanding both online accessibility and inclusive design is when you start connecting the points to what is necessary in education.
Online accessibility and inclusive design are all different names of approaches that largely focus on increasing the accessibility of the interactive system for the widest possible range of use. Education is a human right that should be inclusive to all populations. And it is crucial to focus on open educational resources, online learning and learning environments that aims on free and accessible educational resources that includes inclusive designs and easy accessibility. Emphasizing such practices in technological and educational organizations that develops tools, resources, platforms and other institutions to adopt practical methods for online accessibility and inclusive design should be the next main goal for open education and education itself to achieve. And also make people aware of the importance of such topic. When designing anything it is crucial to think in the user experience. The world needs more empathy and each should try to understand and be more inclusive in all aspects.
References
Bel, E. & Bradburn, E. 2008. Pedagogical Perspective on Inclusive Design of Online Learning. Centre for Learning & Quality Enhancement. Retrieved from https://ftp.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-345/paper5.pdf
Cooper, Martyn; Sloan, David; Kelly, Brian and Lewthwaite, Sarah (2012). A challenge to web accessibility metrics and guidelines: putting people and processes first. In: W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, 16-18 Apr 2012, Lyon, France. Retrieved from https://oro.open.ac.uk/35359/1/w4a-2012-p23-final.pdf
EBEATTIE. (2019). Inclusive Design Webinar Series. BC Campus. Retrieved from https://bccampus.ca/2019/03/12/inclusive-design-webinar-series/
Garafulic, N. 2019. Showcase Post: Open Education and Creative Commons. EDCI Space. Retrieved from https://edcispace.opened.ca/
OCAD University. (2018). what is Inclusive Design. Retrieved November 20, 2019, from https://idrc.ocadu.ca/about-the-idrc/49-resources/online-resources/articles-and-papers/443-whatisinclusivedesign

