Try it free, no credit card required. Your customers (and team) will thank you!
Loved by 75k+ users
Trusted by more than 3,000 businesses!
Use Cases
AI Solutions to Real Business Problems
Give your customers and teams expert AI chatbots trained on your knowledge base. Capture more leads, deliver fast, concise answers, boost efficiency, and drive growth with instant, accurate responses tailored to your business.
Customer Support Bots
Set Your Customer Support Apart
Move your customer support from reactive to proactive with AI-powered bots that deliver instant, accurate responses 24/7. Ensure consistent quality while reducing resolution times and support costs.
Eliminate Repetitive Work
Let AI handle routine questions so your team can focus on complex, high-value issues that require human expertise.
Improve Efficiency
Resolve more inquiries on first contact with accurate AI responses and seamless human handoffs.
Increase Agent Satisfaction
Remove tedious tasks and empower your team to do meaningful problem-solving every day.
Hello, how can I help you today? If I can't answer your question I'll help you open a support ticket.
Type your question here…
Internal Knowledge Access
Your Business Knowledge On Demand
Transform how your team finds information with AI-powered knowledge retrieval. Eliminate hours spent searching through documents, systems, and databases with bots that deliver answers instantly.
Knowledge Retrieval
Surface relevant information instantly from your internal documentation without digging through multiple tools or data sources.
Secure Access
Protect sensitive information with enterprise-grade security while giving authorized team members seamless access.
Continuous Learning
Your bot automatically stays current as documentation evolves, ensuring teams always have the latest, most accurate knowledge.
Transform your research process with AI-powered document analysis, structured reporting, and our new Deep Research agent. Combine your DocsBot knowledge base with live web search and Code Interpreter to surface cited insights in minutes.
Instant Reference Discovery
Quickly surface relevant citations, data points, and research materials from your document library saving hours manually searching and cross-referencing.
Comprehensive Analysis
Get detailed insights and identify patterns, relationships, and findings across sources.
Content Repurposing
Turn existing content into new formats and insights. Extract key data to create summaries, presentations, reports, or training materials.
Create your own AI-powered documentation assistant in four simple steps - no coding or technical skills required. Our intuitive process lets anyone go from setup to launch in minutes while ensuring high-quality responses.
Create
Build your bot in minutes
Configure your DocsBot with advanced privacy settings and choose from multiple AI models to perfectly match your needs and use case.
Train
Upload your source data
Easily import content from 37+ sources including docs, websites, cloud connections, and more. Our system automatically processes and indexes everything for optimal performance.
Test & Refine
Fine-tune your bot's responses
Interact with your DocsBot to ensure accuracy, adjust training data, and add custom instructions to handle edge cases. Get detailed logs and analytics to identify areas for improvement.
Launch
Deploy your bot anywhere
Share your DocsBot via a dedicated chat interface, seamlessly embed it into your website, documentation, or help center, or connect to thousands of other apps via Zapier, Make, or our API.
Build your bot in minutes
Configure your DocsBot with advanced privacy settings and choose from multiple AI models to perfectly match your needs and use case.
Upload your source data
Easily import content from 37+ sources including docs, websites, cloud connections, and more. Our system automatically processes and indexes everything for optimal performance.
Fine-tune your bot's responses
Interact with your DocsBot to ensure accuracy, adjust training data, and add custom instructions to handle edge cases. Get detailed logs and analytics to identify areas for improvement.
Deploy your bot anywhere
Share your DocsBot via a dedicated chat interface, seamlessly embed it into your website, documentation, or help center, or connect to thousands of other apps via Zapier, Make, or our API.
Effortless Chatbot Training
Teach your AI Anything with 29+ Content Sources
Our intuitive interface makes it easy to index your documentation, websites, knowledge bases, cloud storage, YouTube videos, support tickets, or any other content with just a few clicks. Schedule automatic updates to keep your assistant up to date.
Website
Scan a website and select which pages to index.
Single URL
Answer from the content from a single public webpage
URL List
Index all content from a bulk list of URLs
Sitemap
Answer from all content on a website refrenced by its XML sitemap
RSS Feed
Answer from post content from a blog RSS feed url
WordPress
Upload a WordPress XML export file of your content
YouTube
Answer questions based on the transcripts of a YouTube video or playlist
Easily add your custom DocsBot anywhere with our flexible widgets and powerful APIs. Embed it on your website, WordPress, app, or integrate with Slack, Microsoft Teams, ticketing systems—any platform you use.
DocsBot pairs enterprise AI with rigorous controls so you can ship AI agents quickly without sacrificing privacy or trust.
SOC 2 Type II Certification
Independent auditors validate our controls annually so your organization can rely on consistent safeguards.
GDPR-ready governance
Data retention, erasure, and residency workflows respect regional privacy obligations across the EU and beyond.
Granular access controls
Role-based permissions and scoped API tokens keep every workspace isolated and auditable.
Encryption end-to-end
Customer content stays encrypted at rest and in transit using strong TLS and AES-256 standards.
“The real power of AI in support isn’t fewer tickets; it’s better answers for more people. AI doesn’t replace human support; it scales access to better answers and makes documentation more effective.”
Matt Cromwell
Director of CX at StellarWP
Testimonials
Here's what people are saying about DocsBot
“Within just one month of deployment, DocsBot successfully handled over 30,000 customer inquiries, demonstrating its ability to handle a high volume of interactions. The chatbot achieved an impressive resolution rate of approximately 80%.”
NURO 光
Sony Network Communications Inc.
“DocsBot has perfectly understood our needs in AI bot operations and is adding new features at an incredible speed. We are truly grateful for this wonderful partnership!”
Yukitoshi Aoyagi
GM, Customer Success @ WingArc1st Inc.
“Really excited to see what this can do for WordPress support. The chat responses are already saving us time, I'm looking forward to getting it integrated with Help Scout as well. Very promising, worth a watch!”
Jack Arturo
Founder and CEO of Very Good Plugins
“DocsBot has become an essential part of my courses, assisting students with assignments, exams, and projects, while reinforcing key concepts from our lecture discussions. By adopting this technology, I've been able to offer a richer, more engaging learning experience that empowers students to take control of their own education.”
Brian D. Avery
Instructional Associate Professor
“While there seem to be a ton of these types of "bots" getting launched all the time, few of them are so well designed from a UI and a usability perspective. The ability to train the bot on your own content library in really intuitive ways sets DocsBot apart. Love it!”
Matt Cromwell
Customer Experience at StellarWP
“This is a product that will save time for a lot of startups and indie hackers that are usually short of staff.”
“DocsBot is amazing! I want to thank you for your great work on this product. I have tried a few others, and nothing compares.”
Gareth P.
IT & Marketing Manager
“We were invested in building our own RAG, but the ease of use of your service made me stop our efforts, even though we're all technical people here! Good job.”
Geovanny Tejeda
CTO @ BotPro
“I have tested it in the beta phase; it's an amazing tool to create your own ai bot that will give answers based on your training materials; I mean; you can train this bot to answer your common queries.”
Gobinda Tarafdar
Senior Digital Strategist - Product Co-Ordinator
“I think this is a very natural application for AI. It was already the case that you could pretty much find answers to questions by searching the FAQ. This is an even better way of doing that. I believe that this will be a big area for AI, saving on frontline customer support... and I think the AI will do a really good job eliminating level one, it'll start to eating into level two.”
David Sacks
All-In Podcast, VC Craft Ventures
“We've had DocsBot on our docs site for the last couple of months and our users are definitely engaging with it. It's been a great tool for understanding what our users are interested in learning from our docs!”
Liza Mock
Manager Docs & Technical Writing @ Sentry.io
“Huge fan of this.. We're using it for our product Dollie, to index our knowledge base and our site to provide first line of support for our customers and help them get started faster with our product using the embedded widget.”
“I absolutely love DocsBot, and I'm a huge proponent. In my experience, it's about 60 percent in terms of giving a REALLY good answer. That's not to say it isn't incredible, because it is, and DocsBot still saves us a ton of time. It's great.”
Zach Katz
Founder of Gravity Kit
“We've been testing DocsBot and the results are really quite impressive. The answer isn't in our docs, but DocsBot did great!”
Steve Burge
PublishPress
Join thousands of companies using DocsBot to deliver exceptional customer experiences.
DocsBot makes it easy for anyone to harness the power of ChatGPT-powered chatbots to enhance customer and employee experiences while boosting your company's bottom line.
Join the thousands of companies using DocsBot to turn their existing content into instant, accurate answers for customers and employees. Reduce costs, increase productivity, and become the AI hero of your organization.
Yes. DocsBot understands and responds in any language you need, even when your documentation is English-only. Supports over 100 languages!
How does DocsBot work?
We clean and chunk your sources, and use a cutting-edge agentic RAG pipeline to retrieve, rerank, and use the most relevant matches as context for the AI to answer the question.
Do I need to provide my own OpenAI API key?
GPT-4o, 4.1, and GPT-5 mini models are included, perfect for most use cases. Bring your own OpenAI key to use other models; we encrypt and use it only for API calls.
Can a get a free trial of a higher plan?
We offer a free tier so you can test our core features. Eligible businesses can request a Standard plan trial with full features or rely on our 14-day money-back guarantee.
How do I upgrade or downgrade my plan?
Change plans anytime in the dashboard. Upgrades and downgrades activate instantly and unused credit is applied to the next billing cycle.
What happens if I exceed my monthly message limit?
Your bot keeps running but warns visitors. Upgrade for a higher limit or wait for the monthly limit reset in the next calendar month.
Can I customize the chat widget appearance?
All plans can adjust basic colors, styling, and placement; higher tiers unlock custom CSS and unbranded widgets.
What kind of analytics do you provide?
Analytics vary by plan. Basics cover usage, while higher tiers unlock deeper reports, topics, sentiment, resolution rates, satisfaction, and AI-driven analysis.
How secure is DocsBot?
We take security seriously with end-to-end encryption, granular access controls, data segmentation, and SOC 2 Type II audited controls.
All plans include docs, AI, and email support with response times based on plan. Enterprise customers can add custom SLAs and dedicated channels.
Can I import my existing ticket history?
Yes. Import chat logs or tickets via CSV, or integrations like Zendesk, Intercom, Freshdesk, Help Scout, and more.
What types of content sources can I use?
Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API. We support 28+ source types.
Can I automatically update my DocsBot sources?
Schedule refreshes for compatible sources like web, cloud storage, or help desk platforms daily, weekly, or monthly, and trigger manual updates anytime.
What are source 'Pages'?
A page is about 5k characters of cleaned text. Plan limits vary with how many pages you ingest. UTF-8 languages like Chinese, Japanese, and Korean can use more characters per page.
Do you have an API I can use?
Yes. Our developer docs cover the public API along with admin endpoints and usage guides.