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Make every customer feel known—and well served
One platform for automated resolutions, five-star experiences, and customer intelligence.
The future of customer experience isn’t just conversational—it’s agentic
A personal AI agent for every customer
Lower service costs and build better connections with your customers. ASAPP CXP gives every customer a dedicated AI agent who knows them and fixes their issues on the first try.
Get more value from your AI investment with ASAPP
Turn disconnected tools into one smart system that listens, learns, and acts across every channel.
This is enterprise AI that acts, not just answers
ASAPP CXP was built for the realities of modern enterprises. It connects every channel, system, and customer interaction in one place—safely, intelligently, and in real-time.
Your best agent—every second of every day
GenerativeAgent® understands, reasons, and acts with precision—turning every interaction into a resolved outcome.
AI you can trust to scale
CXP works with your agents, not against them. Help your agents focus on what only humans do best.
Build on your investment without ripping or replacing
CXP works with your CRM, CCaaS and other core systems so you see value fast.
No black boxes—if you can't see it, you can't improve it
See exactly how the AI thinks and acts in every situation with built-in controls for testing, monitoring, and governance.
Trusted by enterprises that can’t afford friction
Leaders like American Airlines, Dish, and JetBlue trust ASAPP to deliver fast, personalized customer service at scale. Learn more about ASAPP customers.
Forrester names ASAPP, this market’s
undisputed leader in AI-led innovation.
“ASAPP’s focus on deploying generative AI responsibly contributes to our shared vision of seamless people-AI collaboration, building public trust and achieving better outcomes.”
"We needed a vendor we could interact with frequently, one that empowers us to manage the bot ourselves, and one with real-time reporting we could use for root-cause analysis and updates."
Altice USA saw a 20% increase in containment in the first month with ASAPP.
↑20%
Ensure trust with safe, ethical AI
CXP keeps data secure and AI accountable with:
Built-in safety agents
Data governance
Protection against attacks
Safety input controls
Automated testing & QA
Proprietary redaction capabilities
See how great your customer service can be
