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Pipedrive’s features and products
We’ve developed Pipedrive’s customer relationship management (CRM) products and features around activity-based selling. We believe that in the sales and marketing lifecycle, you can’t control results, but you can control the actions that close deals. Our products include:
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Sales software features
Companies need to adapt quickly, so your sales software should offer functionality at several pricing options to serve sales teams and individuals at every touchpoint. Pipedrive features include everything your sales department and business needs.
AI features
Artificial intelligence is transforming sales and speeding up outreach while improving customer satisfaction and increasing success rates. Here’s how Pipedrive is leading the way.
Email marketing software features
Marketing teams can win your prospects’ attention with our Campaigns add-on’s beautiful, customizable layouts and keep their attention with the email software’s tracking, analytics and filtering features.
Project management features
Map out complex projects simply and intuitively, making task management and team collaboration a breeze. Visualize the customer journey across industries, from e-commerce to software as a service (SaaS).
Security and privacy features
Make sure your company’s data is secure with Pipedrive’s security and privacy features. Provide access to the team members who need it and monitor who uses your CRM and when.
Marketplace integrations
It’s important to make sure your sales process uses your business’s existing tools and resources to their full potential. Pipedrive’s Marketplace offers hundreds of seamless integrations to perfect your workflow and win more customers.
Work anywhere, anytime with the Pipedrive app
Our Android and iOS apps turn your Pipedrive sales hub into a mobile CRM that keeps leads, contact information and deals at your fingertips.
- Access all customer information from anywhere, anytime
- Take notes while on the go, during a call or a meeting
- Make calls directly from the app and automatically track them in Pipedrive
- Schedule sales activities wherever you are, even when offline
- Use the search option to recap before a follow-up
- Plan your day with the Focus View to zero in on the most pressing tasks
- Snap a picture with your phone and add it to a deal or contact
- Use the “Nearby” feature to see which clients are close and schedule customer interactions



Pipedrive products and features FAQs
CRM products refer to the sales software platform, features belonging to higher tier plans, any other add-ons that give the CRM additional features and Marketplace integrations that sync your CRM data with third-party products.
A good CRM solution allows large and small businesses to easily track their deals, offer a foundation for marketing activities and generate leads for the sales pipeline. It also simplifies document and contract creation, with the flexibility to customize the CRM around the organization’s unique sales processes.
Without a good selection of helpful products, a CRM is little better than a spreadsheet.
Businesses that split CRM features into different product plans only need to pay for uses, making a sales cloud CRM system like Pipedrive a more affordable option than on-premises products.
Pipedrive offers a 14-day free trial of its plans, and while there isn’t a free version, Pipedrive has done away with arbitrary feature limitations that hinder growth with expensive upgrades.
With over 500 free third-party apps designed to integrate with Pipedrive, you don’t need to pay extra for additional functionality that improves the customer experience, increases profitability and improves retention.
See how Pipedrive works for your business
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