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interactive features

CloudTalk

by cloudtalk.io

In Communicate with leads, Manage my accounts, Support my customers

Description Features How to set up Reviews (169)

interactive features

The global AI calling solution for Pipedrive, helping sales teams reach target markets, increase call volume, and eliminate manual data entry.

Name: CloudTalk
Brand: Pipedrive Marketplace
Availability: OnlineOnly
Rating: 4 (280 reviews)

In Communicate with leads, Manage my accounts, Support my customers

Description

Connect CloudTalk to Pipedrive to unlock fast, high-quality global calling, powerful automation, and synced insights.

For Sales Teams → More calls, better tracking, faster conversions.

For Sales Leaders → Real-time monitoring, coaching tools, and team performance analytics.

For Operations and IT → Simple setup, reliable data sync, and scalable VoIP.

Why CloudTalk?

🌍 Global Reach and Quality: Call in 160+ countries with top-tier voice quality. +40% Answer Rates using local numbers that build trust.

📞 Click-to-Call + CTI: Dial leads in one click from Pipedrive. Inbound calls pop up automatically.

⚡ Power Dialer = 3X More Calls: Blaze through your call lists. Fully synced with Pipedrive and auto-logs all activity.

🎯 Parallel Dialer = 10X Reach: Dial up to 10 lines at once, auto-skip answering machines, drop messages. Boost live conversations with minimal idle time.

🤖 Voice AI Agents: Let AI handle inbound and outbound calls 24/7, in any language.

🧠 Conversation Intelligence: Auto-log transcripts, talk ratios, and sentiment straight into Pipedrive. Teams save up to 80% of their time on follow up work and manual analysis.

🔁 Smart Contact Sync: Sync contacts from Pipedrive or create new ones from calls.

⚙️ Custom Logging Rules: Log inbound, outbound, missed calls or voicemails. You control what gets logged, and when.

📊 Real-Time and Post-Call Analytics: Track performance live or dig into call data later.

Features

Quick access

Easily access CloudTalk and their customized floating window anywhere in Pipedrive via the top bar.

CloudTalk

Locations:Top barPhone numbers

Effortlessly answer inbound calls and make outbound calls with just a click. Streamline your workflow and elevate your calling experience.

Installation instructions

To set up CloudTalk’s integration with Pipedrive follow the steps below:

Log in to your CloudTalk account. If you don't have an account, simply register for CloudTalk here.
Click Account, followed by Integrations in the left sidebar menu.
Select Pipedrive’s integration and click the Add button to install it.
You will be redirected to Pipedrive and once you authorize it, redirected back to CloudTalk. Your integration is now ready! Time to customize it according to your business needs.
Finally, click the Save button to activate the integration

Once you’re done, please wait a few more minutes to allow the system to complete the contact synchronization process.