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Support | Oracle and Next Technik | Oracle France
Next Technik Support
As of June 3, 2024, Next Technik customers and partners transitioned to NetSuite SuiteAnswers and NetSuite Account Center, to easily create, track, and update support cases for NetSuite Field Service Management (formerly known as Next Service Field Service Management). The Next Technik Support channels are no longer available.
The same support team who supported Next Technik’s product continues to do so today.
Support Requests
Log into your NetSuite account and access SuiteAnswers from the Support tab
To contact Oracle NetSuite Support by phone, reference the NetSuite Support hotline
Resources
- Support Assistance Matrix (PDF) – used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide for Oracle NetSuite Customers (PDF) – Quick reference guide on how to request access to NetSuite SuiteAnswers and open a support case
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