| CARVIEW |
Oracle AI for Human Capital Management
Oracle AI for HCM is a collection of traditional and generative AI capabilities that can help you complete tasks in less time, make better decisions, enhance employee experiences, and streamline HR processes, such as hiring, talent management, career development, and service delivery, while protecting sensitive and proprietary information.
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Oracle AI Agent Studio for Fusion Applications
Discover how AI Agent Studio enables customers to easily extend, create, deploy, and manage AI agents.
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Reimagine how work is done with AI agents for HCM
Learn how Oracle AI agents help employees and managers complete their work more efficiently and enhance employee experiences.
Oracle AI Agent Studio for Fusion Applications
Reimagine how work is done with AI agents for HCM
Explore AI capabilities for HCM
Generative AI—powered assistants
Empower employees with specialized services—which can help with important functions such as answering questions, providing data-driven guidance, offering recommendations, and automating tasks—embedded directly in a business process or transaction.
Employee lifecycle management agents
Get help overseeing the employee lifecycle with AI agents such as the Internal Mobility Assistant and New Hire Onboarding Assistant.
Career and performance development agents
Leverage AI agents—such as a Career Planning Guide—that actively help support employee growth.
Compensation and benefits management agents
Help employees in making well-informed compensation and benefits decisions with AI agents such as the Benefits Analyst and Timecard Assistant.
Compliance and information management agents
Use AI agents, such as the Shift Scheduling Assistant, to help manage your organization’s policy-related tasks efficiently.
Tools to extend and build new AI agents
Leverage a comprehensive set of tools for creating, extending, deploying, and managing AI agents across the enterprise.
Job posting creation
Leverage generative AI to help create engaging job descriptions that convey a position's requirements and success criteria.
Tailored career pages
Build career pages based on job categories to deliver tailored candidate experiences.
Company highlights
Use generative AI to help create concise summaries of company information and long-form content on hiring topics such as benefits, the workplace environment, and company culture.
Candidate summary
Use generative AI to produce a concise summary that describes a candidate’s best-fit capabilities and attributes for a position.
Candidate score
Present candidates a score with comparative details on multiple criteria, such as skills, job history, and education, to help them understand how well they fit a job.
Candidate support
Give candidates generative AI–powered answers to questions about the company, hiring department, benefits, and job requirements.
Skills management
Use AI to help keep your organization’s skills inventory current, identify gaps, and support your talent planning decisions.
Skills recommendations
AI can offer new skill recommendations to help employees grow and develop their careers.
Growth opportunities
Give each employee AI-recommended growth and learning opportunities that automatically adapt to changes in their role and the business.
Career paths
Help employees understand their career growth possibilities by making it easy for them to discover different career options and AI-recommended roles.
Job descriptions
Leverage generative AI to draft job and position descriptions to help motivate employees to explore career opportunities.
Goal setting
Give employees a generative AI assistant that suggests goal descriptions and measures for success for individual and team goals.
Performance summary
Create a performance review summary by analyzing multiple data sources to help uplift performance conversations.
Peer recognition
Draft comments that acknowledge an employee’s success in a style that aligns with your company’s culture.
Performance feedback
Use generative AI to draft feedback comments to help improve employee performance and engagement.
Embedded prompts
Help improve results, accuracy, and reliability with built-in generative AI prompts.
Personalized guidance
Use generative AI to give employees contextual support to help guide them through transactions and process flows.
Conversational AI support
Enable employees to get answers and complete workflows by conversing with an AI-powered digital assistant.
Intuitive knowledgebase
Give workers access to a knowledgebase with AI-powered search to help resolve routine inquiries.
Knowledge management
Leverage generative AI to create knowledgebase articles to answer frequently asked questions in less time and with less effort.
Guided journeys
Innovate and expand experiences using a large language model (LLM) to help improve workforce performance.
Oracle Is a Leader in LMS, LXP, and Extended Enterprise Learning
Oracle has been named the Leader in the Ventana Research Buyers Guide 2024: Learning Management Systems.
Embedded AI capabilities in Oracle Fusion Cloud HCM
Organizations can quickly and easily adopt the latest AI capabilities to help employees improve productivity, simplify workflows, and guide workers throughout the entire employee lifecycle from recruitment to offboarding. Explore the AI features by HR process in the following table.
Note: Generative AI features are denoted by *, and AI agents are denoted by **.
- Recruiting
- Skills growth and career development
- Talent management
- HR and workforce management
- Employee experience and onboarding
| Use case | Business benefit |
|---|---|
| Candidate email and text messages | Draft emails and text messages to one or more candidates regarding invitations to apply for jobs, next steps, task reminders, and other hiring topics.* |
| Candidate experience summary | Give candidates a summary of their best-fit capabilities and attributes for a position.* |
| Candidate Q&A | Enable candidates to get immediate answers in a conversational manner about the company, hiring department, benefits, and job requirements.* |
| Candidate score (job match snippet) | Present candidates with a score with comparative details on multiple criteria, such as skills, job history, and education, to help highlight how well they fit a job.* |
| Career site content | Create concise summaries for career sites of long-form company information and content on hiring topics, such as benefits, workplace environment, and company culture, to help attract and engage candidates.* |
| Compensation Guidelines Analyst | Helps provide insights and guidance on market trends and company policies around compensation for new hires and promotions.** |
| Employee Hiring Advisor | Helps provide hiring managers with insights and recommendations to streamline the recruitment process and assist in identifying the best candidates for open positions.** |
| Interview Management Assistant | Automate interview scheduling, manage calendar invites, resolve conflicts, and send reminders to candidates and interviewers.** |
| Job applicant score | Present recruiters with a score to see how well candidate applications match job requisitions by comparing job requisition requirements with a candidate's education, experience, skills, and profile.* |
| Job Applicant Screening Advisor | Assist recruiters by providing real-time, context-specific responses to questions about individual job applicants.** |
| Job category tiles and landing pages | Build career pages by job categories to deliver tailored candidate experiences and help drive candidate engagement.* |
| Job Offer Analyst | Provides support and answers offer and compensation policy questions while creating job offers.** |
| Job posting descriptions | Create engaging job posting descriptions that distinctly convey a position's requirements and success criteria. |
| Recommended jobs | Alert candidates searching for career opportunities online to open roles for which they could be qualified based on an AI analysis of their experience. |
| Similar candidates | View candidates whose profiles are a strong match to the profile of the employee that has vacated a role. |
| Similar jobs | Alert candidates searching for career opportunities online to open jobs which have a skills/experience profile similar to the role they are searching for. |
| Suggested candidates | Hiring managers receive a list of candidates whose profile has a strong match to the profile of the employee that has vacated a role. |
| Time to hire | Hiring managers are provided with a forecast for how long it will take to fill an open role, making it possible to estimate the time the role will be vacant and helping them forecast staff costs at this time. |
| Use case | Business benefit |
|---|---|
| Career path recommendations | Help employees understand their career growth possibilities by making it easy for them to discover different career options and AI-recommended roles. |
| Career Planning Guide | Helps guide employees in setting career goals and developing a roadmap to achieve them, offering advice on skill development and career progression.** |
| Growth opportunities | Give each employee AI-recommended growth and learning opportunities that automatically adapt to changes in their role and the business. |
| Internal Mobility: Job Discovery Advisor | Match employees to open roles based on experience and interests, and provide insights on qualification and fit.** |
| Internal Mobility: Job Fit Advisor | Assess employees’ job fit for new opportunities, provide real-time policy guidance, and recommend skill-building resources.** |
| Job and position descriptions | Draft job and position descriptions to help inspire and motivate employees to explore career and growth opportunities.* |
| Job Seeker Analyst | Assists job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies.** |
| Learning and Training Advisor | Helps recommend training and development opportunities to employees, supporting continuous learning and skill enhancement.** |
| Learning descriptions | Create descriptions for learning requests, completed external learning, and self-paced learning items.* |
| Learning Tutor | Respond to employee questions about online training materials.** |
| Skill descriptions | Generate skill descriptions based on key details from your organization’s skills library.* |
| Skills management | Detects, captures, and refreshes a tailored skills taxonomy for your business to provide skills recommendations across talent management processes such as recruiting, learning, and career development. |
| Skill rating assessments | Create skill rating assessments that help employees select a rating level based on their demonstrated skill proficiency.* |
| Skills recommendations | Offer new skill recommendations to help employees grow and develop their careers. |
| Use case | Business benefit |
|---|---|
| Check-in discussion topics | Construct check-in discussion topics and suggest follow-up performance and development goals based on the check-in discussion.* |
| Compensation plan instructions | Create compensation plan instructions based on individual plan data and configurations.* |
| Development tips | Draft development tips for managers to help employees succeed and progress toward their career goals.* |
| Feedback comments | Draft feedback comments to help improve employee performance and engagement.* |
| Goal description | Suggest descriptions for individual and team goals to help foster greater alignment, productivity, and collaboration.* |
| Market composite summary | Create explanations to help managers understand an employee's market composite.* |
| Performance and Goals Assistant | Helps employees in setting and achieving performance goals, providing feedback and development plans to enhance job performance.** |
| Performance review summary | Create a performance review summary by analyzing multiple data sources to help improve performance conversations and development suggestions.* |
| Recognition comments | Draft recognition comments to acknowledge an employee’s success in a style matching your company’s culture.* |
| Role and capability guide descriptions | Draft descriptions for role and capability guides to help define role expectations and guide employees to attain the needed skills.* |
| Suggested successor | Helps senior leaders find successors from across the organization by identifying personnel who have the skills needed for a particular role. |
| Succession Planning Advisor | Help identify succession needs, assess pipeline health, and automate succession plan creation, updates, and risk simulation.** |
| Talent Advisor | Guide managers through talent reviews with tools and insights to align workforce potential with business goals.** |
| Talent Review Assistant | Aids in the talent review process, offering tools and insights to assist managers in evaluating employee performance and potential.** |
| Team Goals Assistant | Support managers in setting, tracking, and aligning team goals with automated nudges, summaries, and policy info.** |
| Team goal summaries | Create a summary of a team’s performance and development goals and progress.* |
| Team Sync Advisor | Collect weekly team updates and provide managers with actionable meeting digests and follow-up questions.** |
| Use case | Business benefit |
|---|---|
| Benefits Certification Assistant | Automate benefits verification by managing third-party confirmations and certification status updates for benefits managers.** |
| Benefits Plan Advisor | Help employees understand and maximize their benefits packages, and offer personalized insights on medical, dental, and vision coverage based on individual needs.** |
| Benefits Policy Advisor | Surface and interpret company-specific benefits documents to give clear guidance on eligibility and compliance.** |
| Collective Agreements Analyst | Assists employees in understanding collective bargaining agreements and their implications for employment terms.** |
| Compensation Statement Analyst | Enables employees to ask potentially clarifying questions about their total compensation statement.** |
| Compensation Advisor | Deliver data-driven insights to employees on their compensation, including salary, stock options, and additional payments.** |
| Court Order Assistant | Manage court-ordered payroll deductions to streamline compliance and reduce administrative burden.** |
| Document type descriptions | Get suggestions for comments and descriptions for HR document records and types.* |
| Employee Contracts Analyst | Helps provide clarity and insights on employment contracts, helping enable employees to understand their terms and conditions.** |
| Employment Information Advisor | Retrieve current employment-related data and provide secure, role-based access and direct links to relevant employment pages.** |
| Employment Lifecycle Policy Analyst | Equip managers with step-by-step guidance on company policies for hiring, onboarding, development, and offboarding. |
| Leave and Absence Analyst | Helps employees navigate leave and absence policies, assisting with requests for time off and helping them understand their rights and benefits.** |
| Leave and Absence Policy Advisor | Navigate and explain leave and absence policies so employees can request time off and understand their rights.** |
| Org Chart Analyst | Helps employees understand organizational structures, reporting lines, and department functions.** |
| Pay Policy Advisor | Retrieve and analyze pay policy documents to offer concise guidance on salary rules and best practices.** |
| Payroll Run Analyst | Explain potential payroll anomalies by highlighting key influencing factors and supporting root cause analysis for payroll administrators.** |
| Payslip Analyst | Clarify payslip details to help employees understand their salary breakdown and deductions.** |
| Personal Information Advisor | Helps manage and update employees' personal and employment information. Helps provide suggestions on employee lifecycle events such as promotions, transfers, and relocations to help enable improved accuracy and improved adherence to company policies.** |
| Positions Assistant | Guide managers and HR in making data-driven decisions for position management, including backfills and new roles.** |
| Promotion Advisor | Guide managers and HR teams in identifying, assessing, and recommending employees for promotion based on set parameters.** |
| Resignation Assistant | Support employees through the resignation process, providing guidance, responses to key questions, and access to offboarding actions.** |
| Shift Scheduling Assistant | Assists in the creation and management of employee shift schedules, helping enable more optimal coverage and accommodate individual preferences.** |
| Time Entry Assistant | Automate time entry for teams by processing uploaded signed timesheets and generating timecard summaries.** |
| Timecard Assistant | Helps facilitate the accurate and timely submission of timecards, supporting proper tracking of hours worked. Assists in providing explanations of how pay is calculated based on hours worked.** |
| Transaction Administration Assistant | Help administrators manage, troubleshoot, and resolve in-flight transactions with actionable insights and AI-driven workflow support.** |
| Use case | Business benefit |
|---|---|
| About me | Draft the "About Me" content for an employee's Connections profile.* |
| Case summarization and resolution | Generate case summaries and resolution recommendations to help resolve complex cases.* |
| Employee Concierge | Coordinate and triage employee inquiries, helping ensure each is routed to the right agent for resolution.** |
| End of call (or chat) summary notes | Draft the wrap-up notes at the conclusion of a call or chat with an HR help desk agent.* |
| Help desk request summary | Draft an overview of the issue, progress made, employee response, and planned next steps for a help desk request.* |
| Help desk request resolution | Understand incoming employee questions and issues and recommend solutions to help desk agents. |
| Knowledge article suggestion | Summarize a knowledge article suggestion while an employee creates a help desk request.* |
| Knowledge article summary | Enables HR help desk agents to create a summary of a knowledge article to share with an employee.* |
| Knowledgebase articles | Construct knowledgebase articles to help answer frequently asked questions faster and with less effort.* |
| Knowledge search answers | Generate answers to employee questions at the top of knowledge search results.* |
| Manager Concierge | Route manager inquiries about team management, such as compensation, absences, and talent, to the correct agent for support.** |
| Manager survey analytics | Summarize survey responses in graph or chart form, display sentiments associated with each textual response, and view a summary of text responses.* |
| Onboarding Assistant | Support new employees through their initial days, offering information on company policies, culture, and key resources.** |
| Perks and Awards Analyst | Helps inform employees about available perks and awards, helping them make the most of company-provided benefits and recognition programs. Helps provide line managers with guidance on company policies around recognitions and awards.** |
| Retirement and Pensions Analyst | Helps offer advice on retirement planning, including 401(k) and pension options, supporting employees as they prepare for their post-work years.** |
| Resolution notes | Draft the resolution notes when resolving HR help desk requests.* |
| Survey questions | Get suggestions for survey questions to help drive higher response rates.* |
| Tax Withholding Guide | Supports employees with guidance through W-4 elections to help enable the withholding of the correct amount of tax, prevent surprises at tax time, and manage cash flow throughout the year.** |
| Workflow journeys and tasks | Get suggestions for Oracle Journeys and related tasks to help create effective and relevant workflow guidance for employees.* |
Product tour—Simplify benefits enrollment with Oracle AI agents
Benefits Analyst AI agent
Empower employees with the Benefits Analyst AI agent, which guides employees through the benefits enrollment process and provides personalized, real-time assistance to help them understand and maximize their benefits packages based on their individual needs.
Get contextual assistance
Ask for help from an AI agent directly embedded in the benefits enrollment process. The agent can answer coverage questions, provide cost guidance, offer personalized plan recommendations, and more.
Interact in a conversational manner
Engage with the Benefits Analyst in a natural language, back-and-forth dialogue. The AI agent is trained to remember the context throughout the conversation, making the experience more personalized and seamless for users.
Get up-to-date information
By pulling data from your company’s benefits documentation and other sources, the Benefits Analyst can generate clear, more up-to-date, contextually relevant answers and guidance.
See the sources cited by the Benefits Analyst
Access the sources cited by the Benefits Analyst to easily verify information without having to search across portals or sift through complicated health plan documents.
Make benefits enrollment easy with AI agents
AI agents in Oracle Cloud HCM can help employees quickly and efficiently compare the coverage and cost of different benefit plans, making it easy to choose the best plan for themselves and their family.
Oracle Fusion Applications Extensibility Framework
The extensibility framework within Fusion Applications allows customers and partners to securely extend existing AI capabilities to provide additional employee support.
Leverage AI agents across HR
Enable AI agents across all areas of the Oracle Cloud HCM suite—including HR, talent management, payroll, workforce management, and employee experience—to help your organization recruit top talent, upskill your workforce, drive better performance, and enhance all stages of the employee lifecycle.
View the Oracle AI for HCM solution brief (PDF)Get started with Oracle HCM
Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.