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Julie Baxter-Rudd | Elastic 
Author
Articles by Julie Baxter-Rudd
VP, Global Customer Support, Elastic
Breaking down the tiers: How generative AI and knowledge-centered service are streamlining customer support
GenAI and knowledge-centered service are changing how customer support engineers find resolutions and empowering customers through self-service channels. Learn what Julie Rudd, GVP of support, is seeing at the intersection of customer support and AI.
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