We provide different tools and services to assist you in managing marketing offers delivered to your mailbox, email, and phone. We’ve worked with millions of people and thousands of companies to honor marketing preferences by offering:

Consumer Choice Tools: see which tools are right for you!

• · Register for DMAchoice: Prospect promotional mail opt-out service
• · Register as a Caretaker
• · Register the Deceased
• · Email Opt-Out Service
• · Register for Pennsylvania and Wyoming State Do Not Call Lists

Frequently Asked Questions

Before you email or call us, check out the online FAQs and Learning Center for quick and convenient answers.

• · We cannot remove you from company-specific mailings. You will need to contact those companies directly.
• · Our services are meant to reduce the overall volume of prospect promotional offers you receive. It will not eliminate all promotional mail. We estimate you’ll see an 80% reduction.
• · We are not the source of consumers’ information for marketing purposes.

Top Frequently Asked Questions:

• · When will my changes take effect?
• · What types of mail can I stop? What types can’t I stop?
• · What is the difference between prospect and customer mail?
• · Is my personal information kept private?
• · View more FAQs

Additional Services and Resources

• · ANA Ethics Complaint/Case Handling Process
• · Federal Trade Commission: Consumer Information
• · Federal Communications Commission: Consumer Help Center
• · National Do-Not-Call-Registry
• · Digital Advertising Alliance: To opt out of online ads that appear on websites you visit based on your browsing history.
• · Consumer Email Tips
• · Guidance for Consumers on Sweepstakes and Prize Promotions
• · Opt out of prescreened credit and insurance offers
• · Identity theft: What to look for, and how to report and recover from it

Ways to Contact Us

• · Please fill out our online complaint forms to report a questionable direct marketing promotion or practice.
• · Customer service issues? Email us for fastest service.
• · Questions about how to access, amend, delete your account, or other privacy issues? Email us.
• · Please review our Consumer Choices FAQs for quick and convenient answers before you call us. If you cannot use our online services, you can contact us by phone at 212-768-7277. Due to large call volumes, we are unable to directly respond to each caller. We will make note of your inquiry and include it in our reporting efforts. For specific complaints about a company or organization, please leave a detailed message (name of company, unresolved issue description, approximate date of contact with the company) and we will respond to assist you in helping to resolve the matter as appropriate.
• · Write us at:
  
  DMAchoice Consumer Inquiries
  2020 K Street, NW, Suite 660
  Washington DC 20006