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Utilization of AI
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Automated Telephone Support Services
CyberAgent has begun providing "AI Phone Agent," its AI-driven automated telephone support service, to local governments across Japan for handling government services, such as issuing Individual Number Cards (My Number Card), providing information on waste disposal, and answering tax-related inquiries.
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Promotion of evidence-based policymaking (EBPM)
CyberAgent has released its EBPM Database, a platform that promotes evidence-based policymaking (EBPM). EBPM is becoming increasingly important in improving the quality of policies founded on rational grounds (evidence).
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Research on the Admissions Process of Daycare Centers
CyberAgent and the University of Tokyo Market Design Center (UTMD) have been working with local governments to launch market design-driven demonstration experiments aimed at "better coordinating the use of daycare centers," one of our joint research themes.
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- Utilization of AI