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Boost non-profit impact and better understand the communities you serve

Alchemer equips not-for-profit organizations with powerful tools to streamline operations, improve community experience, collect staff or volunteer feedback, and better understand donors and the diverse communities you serve.

Turn community feedback into non-profit impact

Launch projects in hours, not weeks

Get started quickly and easily—without painful implementation

Meet your customers where they are

Connect with email and SMS, plus QR codes, in-app, web, and more

Give everyone just the right experience

Engage your community with personalized feedback collection

Uncover insights and take action

Identify trends and discover what matters most to your community

JUST A FEW Organizations WHO RELY ON ALCHEMER TO TURN CUSTOMER FEEDBACK INTO BUSINESS Results

Build better donor relationships and
drive more value to your community.

Boost the impact of program and services

Collect community feedback to understand where you excel and where you’re falling short. Make improvements where they’ll have the most impact.

Build stronger donor and community relationships

Tailor fundraising efforts to your donor base by gauging satisfaction with giving, events, and their overall experience.

Staff and Volunteer Experience

Support and retain staff and volunteers

From automated onboarding surveys to regular pulse check-ins, Alchemer simplifies feedback processes. Using Alchemer allows non-profits to keep their staff or volunteers happy and focused on critical challenges.

Build an engaged, satisfied team
- Collect feedback across the entire employee lifecycle to improve performance and satisfaction while reducing attrition.
Engage with volunteers
- Collect volunteer feedback on skills, experience, and preferences to match them with the right opportunities and improve satisfaction and retention.
Support diversity, equity, and inclusion
- Collect the right feedback to understand the unique needs and experiences of your full-time staff or volunteers. This promotes equity and inclusivity across all levels.

The average donor retention rate

for non-profits is around 40-50%

FLEXIBLE SURVEY & RESEARCH TOOLS

Collect community feedback with powerful, precise surveys

Easily create branded, customized surveys right out of the box. Or get the help you need to build and analyze surveys from our in-house experts.

Get better data with 40+ question types
Gather actionable feedback with everything from Likert Scales to NPS®, file and image uploads, and more.
Personalize your surveys for any audience
Get more complete responses and collect better data with advanced features like multilingual surveys, pre-populated answers, anonymous responses, and powerful survey logic.
Reach your community wherever they are
Send surveys through email, web, and SMS, along with kiosks, QR codes, and more.

Survey

DIGITAL EXPERIENCE MANAGEMENT

Engage with your digital community across every channel

Effortlessly gather feedback on websites and apps, and ensure you give everyone the digital tools and experiences that make the most impact.

Modernize your services, and deliver the digital transformation your community deserves
Improve web and app experience for your entire community
Prioritize the digital improvements that will make the biggest difference

Digital

Resources for Non-Profit Organizations

The Professional Development and Research Institute on Blindness Success Story

Discover how PDRIB leverages Alchemer’s intuitive platform to swiftly launch surveys that are accessible for the visually impaired. They utilize the platform’s robust reporting tools to streamline…

Read the story

Renew Partnerships

How a Leading U.S. Nonprofit Uses Alchemer to Power Their Organization ...

Tech Soup

How Alchemer helps TechSoup Survey and Qualify Nonprofits Around the World...

Guided Discoveries

How Guided Discoveries Leverages Alchemer to Help More Kids Learn Hands On...

Security and Compliance

Relax knowing your security and compliance needs are covered

With Alchemer, you can optimize how and where you engage with your customers, ensuring that interactions result in insights that drive your business forward.

End-to-end data encryption
Data residency and isolation
Identity access and management
Distributed cloud architecture
Data retention
Proactive account protection
Proactive anti-phishing
HIPAA & FERPA compliant

Alchemer delivers
great CX results

Original Source | Taken Source

Boost non-profit impact and better understand the communities you serve