Plugin Support
Laca
(@lacadev)
Hi @moxie
Thank you for reporting this issue.
In order to assist you, we will need the Troubleshooting text. You can find this in the plugin’s Advanced tab under the Troubleshooting box. Please click on “Copy to clipboard”, paste the details into a Pastebin, and then share the generated URL here.
Also, please include a live link to your site where the widget is currently displaying the problem—this will help us inspect it directly and better understand what’s going on.
We look forward to your response and to assisting you further.
Kind regards,
Laca from Trustindex
Thread Starter
Jack
(@moxie)
Plugin Support
Laca
(@lacadev)
Hi @moxie
We’ve fixed the issue. Could you please check again and confirm if it’s working correctly on your side now?
Kind regards,
Laca from Trustindex
Thread Starter
Jack
(@moxie)
Hello Laca and thanks for fixing this! The null error is gone. After that I still had problems with the layout and the review stars were missing. It appeared I had to set html miniying in the W3 Total Cache plugin to Standard instead of HTML Tidy. Maybe useful information for other users.
Plugin Support
Laca
(@lacadev)
Hi @moxie
Thank you for the info, we will take a closer look at the W3C issue.
Kind regards,
Laca from Trustindex