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date: Tue, 15 Jul 2025 23:31:18 GMT
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link: ; rel="first memento"; datetime="Tue, 29 Sep 2015 07:16:48 GMT", ; rel="next memento"; datetime="Sun, 16 Apr 2017 14:55:06 GMT", Cisco DevNet: Context Service
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Context Service
Context Service
Cloud-based omnichannel solution for the contact center
Context Service is a cloud-based storage for customer journey data to deliver an omnichannel customer service experience. It is available as an out-of-the-box feature of CCE and CCX and provides an API for third party integration.
1 Context Service
2 Getting Started
3 View the SDK Guide
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