Customer Service and Technical Support

Visit our Customer Service & Support Knowledge Portal at support.safaribooksonline.com to browse and search our collection of articles, frequently asked questions, and related product support information.

If you have a question about your account, billing, or subscription, or if you need assistance with a technical issue, please contact Customer Service.

Safari Books Online Sales

Safari Books Online, LLC., headquartered in Sebastopol, California, has offices around the globe.

Contact one of our regional offices via email at sales@safaribooksonline.com
or via phone at 888-619-1684.

To expedite your request please provide your name, company, address and contact information.

Safari Books Online for Organizations

Choose the Enterprise product that is best for you.

Safari Bookshelf for the Enterprise provides the ability to search the full library for resources and then choose up to 10 books per month to access fully via a bookshelf. This package also provides the opportunity to download up to 5 chapters per month and to get up to a 35% discount on print books.

Safari Business Library for the Enterprise delivers business and management titles and professional development content from today's top business publishers including John Wiley and Sons, AMACOM, Prentice Hall and Penguin. Users have full access to these business titles in both book and video formats, allowing them to learn about a wide variety of topics ranging from project management to managing teams to strategic planning.

Business Library Brochure (PDF)

Safari Basic Tech Library for the Enterprise provides access to the complete Safari Books Online technology book collection, including titles from O'Reilly Media, Cisco Press, Addison-Wesley, Apress, and Manning.

Basic Tech Library Brochure (PDF)

Safari Premium Library for the Enterprise includes the entire Safari Books Online content database — technical, creative and business titles — as well as valuable features such as Rough Cuts, Short Cuts, Video and whole-book or chapter PDF downloads.

Premium Library Brochure

Choose the Workgroup product that is best for you.

The Safari Bookshelf for Workgroups provides access to a limited collection of titles from within Safari Books Online for 2 to 25 users. With this option, users are able to select a limited numbers of titles for 30 days at a time.

The Safari Library for Workgroups subscription provides every member of your team of 2 — 25 users with access to the entire Safari Books Online technical and creative professional library.

The productivity and knowledge gain for individual Safari workgroups users translates into greater overall efficiency and innovation for your entire group.

Sign Up Your Workgroup Online

Safari Books Online for Government Agencies

Safari Books Online is also available to Government Agencies at special pre-negotiated GSA pricing. Please contact Denise Nason for more information about getting Safari Books Online for government agencies.

Denise Nason — Director, Government Sales

Email: dnason@safaribooksonline.com

Office Phone: +1 707-827-4174

Fax: +1 910-222-3081

You may also complete our online Request for Information form.

Safari Books Online General Inquiries

Permissions

Please contact marketing@safaribooksonline.com to request permission to use text, code and images contained within the Safari Books Online portal, product and/or Website.

For information regarding copyright infringements please visit our Copyright Infringement page.