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Six Apart believes customer satisfaction is a team effort
Six Apart's social media platform builds communities and activates brand advocates across the web. They use their Get Satisfaction community to create valuable conversations between customers and employees.
Mint loves its customers
Mint's customers are passionate about personal finance, and Mint is passionate about their customers. They built a Customer Community powered by Get Satisfaction and more than 90,000 of their 3 million plus customers registered in the first 90 days.
Eventbrite delights customers on Facebook
Eventbrite is passionate about bringing people together around a live experience. They also bring people together on their fan page using the Get Satisfaction + Facebook app. It allows them to provide support straight from Facebook.
Cookstr understands their customers
Cookstr puts good home cooking within everyone's reach by giving users access to the best chefs and cookbook authors. They use Get Satisfaction to simplify customer support and include customers in the product development process.
Autodesk Homestyler builds community
Autodesk Homestyler provides simple yet deep design software to amateur architects. When users have a question, they turn to the Get Satisfaction community, where more often than not, a moderator has already helped another user with a similar issue.
Mogo Financial believes in transparency
Mogo uses Get Satisfaction + Facebook and encourages their customers to "Ask Them Anything." The customers oblige. The result is productive conversations that increase customer loyalty and build the Mogo brand.
Visit Mogomoney.comThe AHA gets the power of conversation
The American Heart Association might not have customers, but they still have plenty of love to give. Their BetterU program uses a Get Satisfaction community to challenge and support women looking for health and the happiness that comes with it.
Zappos loves making customers happy
At Zappos, customer service is more than a buzzword. It's a passion. It's no surprise, then, that they were one of the first customers to get on board with Get Satisfaction. And that they've been a customer ever since.
Mint loves its customers
Mint's customers are passionate about personal finance, and Mint is passionate about their customers. They built a Customer Community powered by Get Satisfaction and more than 90,000 of their 3 million plus customers registered in the first 90 days.
Build community. Love your customers.
Get Satisfaction brings customers and employees together.
Happiness ensues.
What is Get Satisfaction? A simple way to build online communities that enable productive conversations between companies and their customers. More than 40,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty.
Microsoft listens to their customers
Facebook, Twitter and blogs couldn't support the level of customer engagement that Microsoft was looking for in their social media efforts. They needed a way to eliminate the gap between customers and engineers. Enter Get Satisfaction.
CoTweet collaborates with their customers
CoTweet knows Twitter, but when they wanted a dedicated channel to communicate with customers via Facebook, they turned to Get Satisfaction. Get Satisfaction harnessed the feedback and ideas of CoTweet's users, helping to inform their business strategy.