| Overview
The press has called Tekserve Corporation, the idiosyncratic
Macintosh repair store in New York City, "The Epicenter of Mac
Culture in NYC", "The leader in Apple triage services" and "warm
and eclectic - maybe even a little eccentric". Unfortunately, not
everyone can get down to Tekserve's West 23rd St location for the
clear, down-to-earth Mac troubleshooting advice that Tekserve's
owners dispense. For the rest of us, O'Reilly & Associates has
published the Macintosh Troubleshooting Pocket Guide
($12.95) written by David Lerner and Aaron Freimark, of "the
world's best Macintosh repair shop". This slim pocket guide has the
answers to frequently asked Macintosh troubleshooting questions.
Imagine the quirky record store in the movie "High Fidelity," or
the popular "Car Talk" show on National Public Radio, and you'll
have a good idea of this book's flavor. Tekserver has long provided
its customers with a free "Frequently Asked Questions" document. We
recently discovered this FAQ sheet and realized that-- like New
York itself-- it was too good to leave just for the New Yorkers.
With the help of Tekserve, we turned this FAQ sheet into the
Macintosh Troubleshooting Pocket Guide. The Macintosh
Troubleshooting Pocket Guide covers the most common user
hardware and software trouble, from disks stuck in drives to lost
files. It's not just a book for Mac OS X (although it includes tips
for OS X and Jaguar, the latest release), it's for anyone who owns
a Mac of any type-- there are software tips going back as far as OS
6. The Macintosh Troubleshooting Pocket Guide distills the
answers to the urgent questions that Tekserve's employee's answer
every week into a handy guide that fits in your back pocket or
alongside your keyboard.
Editorial ReviewsProduct DescriptionThe press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric". Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop". This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor. Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide. The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard. |
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Reader Reviews From Amazon (Ranked by 'Helpfulness') Average Customer Rating: based on 2 reviews. A Great Little Book...., 2004-11-08 Reviewer rating: The Macintosh Troubleshooting Pocket Guide is a great little book. It is informative. It is for OS 9 and OS X. It's small size is useful and convenient to carry it around with you and your laptop. It's small size, also, makes it undaunting for those who don't particularly like to read. Finally, it has a nice, question and short answer, format to it.
Here are a couple of questions/problems in the book for example; "A disk is stuck in my Mac." My Mac froze up. Now what?" I just spilled beer/tea/coffee/syrup on my keyboard." It then goes on to give a short answer to your problem.
The information ranges from problems such as these, to basic computer questions such as "What is Firewire Target Mode?" "How do I turn on File Sharing?" and "How do I clean my screen?"
At $12.95 it is a great book to have around whether you're a beginner or more experienced. If you are a beginner you can read it from cover to cover in order to learn more about your computer.
If you're more experienced it is a great reference to have around if you can't quite remember something or that certain key combination. Finally if you don't like to read, this is the book for you because it is about a centimeter thick instead of an inch or two thick, yet is surprisingly packed with good useful information.
Tony Moore - Michigan Apple User Group | unsure how helpful it will be, 2003-04-28 Reviewer rating: Two things about this book: Firstly it is actually a reprint of a FAQ that is available for download or viewing on a website, and secondly unless you actually have a problem it's quite hard to tell wether or not it will help. I have had a couple of the problems that are mentioned in this book and their advice is spot on so it may be safe to assume that they do actually know what they are talking about with regards to other problems. Books such as this are quite hard to rate as problems come up infrequently and each problem seems to have it's own unique features so a general guide may only get you out of trouble fifty percent of the time. That said this company is quite legendary when it comes to fixing Mac's so the book certainly has potential to be helpful if you do encounter standard problems. It would also save you hunting around for that A4 printout of the FAQ and it's quite a nice pocket sized reference book and a high quality printing. If you want a hard copy and aren't able to print this off the website then certainly buy this book. |
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