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Training > Twitter Boot Camp
Twitter Boot Camp
Learn Winning Twitter Strategies from Tim O'Reilly & Experts
What will I learn? | About this training event | Who should attend? | What's Included? | Sessions | Speakers
Registration Options
General Registration: $399
Registration + Talk Twitter Dinner with Tim O'Reilly: $1500
Package: Twtter Boot Camp + 140 Conference $1100 (June 15-17th, same venue)
Group Registration: $299 each for groups of 3 or more.

Schedule
June 15, 2009
This 1-day workshop runs from 9am - 5pm.
Location
New World Stages
340 West 50th Street
New York, NY 10019
Join O'Reilly Media founder and CEO Tim O'Reilly, Edelman Digital SVP Steve Rubel, and Twitter expert Sarah Milstein at this one-day boot camp. Attend this event to learn best practices you can immediately apply to engage your customers and grow your business.
What will I learn?
At Twitter Boot Camp, you will:
- Master the basics of Twitter usage and terminology
- Learn best practices for building an engaged Twitter following
- Develop strategies for integrating Twitter into your existing marketing mix
- Explore third-party applications that help manage and optimize how you use Twitter
About this training event
The rapid growth and popularity of Twitter has completely transformed the paradigm of online marketing. At first glance, Twitter seems simple, easy to understand and use, but as you start using it, you'll soon find that it can be quite difficult to figure out how to make best use of it.
Twitter Boot Camp will put you in the catbird seat by showing you exactly how to put this powerful and effective tool to work for your business or organization. In messages no longer than 140 characters, you truly can heighten visibility, improve your customer service, monitor and participate in conversations about your brand, crowd-source new product ideas, and keep an eye on tweets by and about your competitors -- and this event will teach you the most efficient and effective ways to make it happen.
Instructors such as Tim O'Reilly, CEO of O'Reilly Media -- and one of Twitter's widely recognized thought leaders, with more than 250,000 followers -- give you practical, tangible ideas that you can put to work right away. It's one event you can't afford to miss.
- Advertising and marketing professionals
- Individuals interested in personal brand-building
- Business owners seeking to increase visibility and improve customer experience
- Anyone who wants to use Twitter to build and serve online communities

- On-site help signing up for Twitter if you don't have an account
- Free copy of The Twitter Book by Tim O'Reilly and Sarah Milstein
- Continental breakfast, lunch, morning and afternoon snacks
Below you'll find in-development Twitter Boot Camp sessions. Additional panels and speakers will be added in the weeks ahead, so check back for updates.
8-9 a.m. | Registration, continental breakfast. | |
9-10:10 a.m. | Keynotes | Tim O'Reilly, O'Reilly Media Inc. (@timoreilly) Steve Rubel, Edelman Digital (@steverubel) Tony Hsieh, Zappos (@zappos) |
10:15-11:05 a.m. | Twitter Demystified What is Twitter and why do you and your brand need to have a presence there? In this session, you'll hear from brands and community representatives on the importance of using Twitter to listen before you start talking, and why your organization's presence on (or absence from) Twitter can make a huge impact on your reputation, customer service, and ultimately, your bottom line! |
Carri Bugbee, Big Deal PR (@CarriBugbee) Megan Calhoun, TwitterMoms.com (@TwitterMoms) |
11:10 a.m.-Noon | Logistics of Integrating Twitter into
Existing PR and Marketing Sure Twitter sounds like a great idea -- but who on your team should be responsible for it? Is it okay to hire "ghost twitterers?" And, just how are you going to fit Twitter into everything else you are already doing? In this session, some of Twitter's best and brightest will offer suggestions (as well as lessons learned) on how to create a manageable Twitter strategy that will enhance, not derail your overall marketing and PR campaigns. |
Dave Puner, Dunkin Donuts (@DunkinDonuts) David Deal, Razorfish (@davidjdeal) |
1:05-1:25 p.m. | Afternoon Keynote | |
1:30-2:20 p.m. | Twitter and Rules of Engagement Does your company need a Twitter "Corporate Policy?" In a world where immediacy meets transparency, does Twitter potentially open you and your company up to legal risks? We'll take a closer look at the issues surrounding the ethics and legalities Twitter can raise, as well as discuss Twitter Best Practices and Crisis PR management via Twitter. |
Reggie Bradford, Virtrue (@ReggieBradford) Marla Erwin, WholeFoods (@wholefoods) |
2:25-3:15 p.m. | In Search of Twitter ROI You are ready and rearing to go on Twitter, but the boss says "show me the money." In this panel, we'll explore the pros and cons of analytics (e.g.: do you really want clients watching a live representation of your Twitter campaign?); as well as discuss some of the other ways to measure the actual costs and impact of your Twittering efforts and convince clients and management that Twitter is really worthwhile. |
Eric Peterson, Twitalyzer (@erictpeterson) Mike Volpe, Hubspot (@mvolpe) |
3:35-4:25 p.m. | Lessons from the Twitterfront Here's your chance to ask Twitter Trailblazers what you really want to know about Twitter. What works? What doesn't? Is Tony Hsieh really behind all those prolific @zappos tweets? Come ready to ask some questions, and share your own Twitter hints with participants. |
Tony Hsieh, Zappos (@zappos) Marla Erwin, WholeFoods (@wholefoods) Dave Puner, Dunkin Donuts (@DunkinDonuts) Steve Rubel, Edelman (@steverubel) David Deal, Razorfish (@davidjdeal) Reggie Bradford, Virtrue (@ReggieBradford) Carri Bugbee, Big Deal PR (@CarriBugbee) Megan Calhoun, TwitterMoms.com (@TwitterMoms) |
4:30 p.m. - 5:00 p.m. | Retweet Sarah Milstein, co-author of "The Twitter Book," closes the day with a round-up of the key messages from Twitter Boot Camp presenters. |
Sarah Milstein (@SarahM) |
Event Chair Kat Meyer
(@KatMeyer) is a 15-year
veteran of the publishing industry whose background includes both
editorial and marketing experience working for a number of regional
and national trade and academic publishers. She is currently the Chief
Content Wrangler for Next Chapter Communications, a PR and marketing
consultancy serving members of the book publishing community.
Reggie Bradford, founder and CEO,
Vitrue
(@ReggieBradford) --
Reggie Bradford brings nearly two decades of technology leadership and
experience to Vitrue, the company he
founded in 2006. Vitrue provides Fortune 1,000 brands a comprehensive
social media marketing approach, delivering cost-effective solutions
for marketers to connect with consumers in social ways by empowering
consumers to help build brands through their online actions. The
company boasts a growing roster of customers that represent some of
the world's leading media companies and consumer brands.
Megan Calhoun, founder, TwitterMoms.com
(@TwitterMoms) --
TwitterMoms, a site Redbook called "the hot new obsession among
Web-savvy moms," is an active community of influential, tech-savvy,
social media moms. Nearly 98 percent of TwitterMoms members are active
Twitter users, and nearly 80 percent are active bloggers. They come to
TwitterMoms.com to connect on a variety of topics, ranging from pop
culture to business advice. There are more than 300 special interest
groups on the site. As the founder, Megan's role is to oversee the
community and connect brands to social media moms in engaging and
impactful ways. Megan is a former sales and marketing executive, where
her clients included Fortune 500 companies. She is the author of a
children's book, mother of two, and lives with her husband in Ross,
CA.
David Deal, vice president of
marketing, Razorfish
(@davidjdeal) -- At Razorfish, David Deal's
responsibilities include leading the marketing team and collaborating
with the agency?s social media experts to help Razorfish embrace
Social Influence Marketing. David also writes a blog about marketing
and pop culture, Superhypeblog.com. Before
joining Razorfish, David was a marketing executive at Internet
services firm Lante, and before that he founded Andersen Consulting's
global industry analyst program. David also worked as an editor in the
book publishing industry and helped develop a book about rock singer
Jim Morrison. David?s personal passions are his family, writing,
books, movies, and music. He holds a bachelor of science in journalism
from the University of Illinois.
Marla Erwin, interactive art
director, Whole Foods Market
(@wholefoods)
-- As early as her initial job interview with Whole Foods Market, Marla
began advocating for a strong presence on Twitter, and has since
become a driving force behind the company's social media efforts. In
less than a year, Whole Foods Market has grown to become the top
retail business on Twitter, and is often cited as an example of a
business "doing Twitter right." Before turning her attention to social
media, Marla worked as an art director, interaction designer, and
usability and accessibility consultant. When not haunting the Whole
Foods cheese department, she also tweets as @marlaerwin.
Beth Harte, principal, Harte
Marketing & Communications
(@BethHarte) -- Beth is a
top-ranked Twitter user in the Philadelphia area and got there by
conversation, engagement and sharing alone. Beth speaks on how to use
social media to engage communities and increase business. Her blog, The Harte of Marketing,
is featured in AdAge?s Power 150, a globally recognized ranking of top
media and marketing blogs. Not known to drink the social media
kool-aid but embrace practical and effective implementation, Beth
Harte is the principal of Harte Marketing &
Communications, a marketing, PR and social media consultancy that
specializes in strategy, planning and measurement of traditional and
online marketing initiatives.
Tony Hsieh, CEO, Zappos
(@zappos) -- Tony originally
got involved with Zappos as an
advisor and investor in 1999, about two months after the company was
founded. Over time, Tony ended up spending more and more time with the
company because it was both the most fun and the most promising out of
all the companies that he was involved with. He eventually joined
Zappos full time in 2000. Under his leadership, Zappos has grown gross
merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by
focusing relentlessly on customer service.
Sarah Milstein, co-founder,
20slides, co-author "The Twitter Book"
(@SarahM) -- Sarah Milstein,
co-founder of 20slides.com, is a
speaker/writer/consultant specializing in Twitter for business and is
co-author, with Tim O'Reilly, of "The Twitter
Book." Previously, she was on the senior editorial staff at
O'Reilly, where she founded the Tools of Change for Publishing
conference (TOC) and led the development of the Missing Manuals, a
best-selling series of computer books for non-geeks. She's also
written for the series, co-authoring "Google: The Missing Manual."
Before joining O'Reilly in 2003, Sarah was a freelance writer and
editor, and a regular contributor to The New York Times. She was also
a program founder for Just Food, a local-food-and-farms non-profit,
and co-founder of Two Tomatoes Records, a label that distributes and
promotes the work of children's musician Laurie Berkner.
Eric Mueller, Flashlight Worthy
(@EricMueller and @FLWbooks) -- Eric Mueller has
over 25 years of technical experience creating and launching online
sites. In the late '80s he managed communities on CompuServe and the
(then-brand-new) America Online. In 1995, Eric helped found PlanetOut,
the world's largest gay and lesbian community. From there, he joined
AOL to launch and manage their award-winning site Entertainment Asylum
(the content arm of the gargantuan AOL Entertainment channel). Since
2000, Eric's consulting company, Themepark, has consulted for dozens
of companies and created sites for Tesla Motors, SIRIUS Satellite
Radio, and Klutz Press, among others. His current project is Flashlight Worthy, a
book-recommendation site with over 56,000 passionate, book-loving
followers on Twitter.
Flashlight Worthy recently won the Shorty Award for best entertainment
site.
Tim O?Reilly, founder and CEO,
O'Reilly Media, Inc.
(@timoreilly) -- Tim O'Reilly is the founder and CEO of O'Reilly Media, Inc., thought by many to be the best computer book publisher in the world. O'Reilly Media also hosts conferences on technology topics, including the Web 2.0 Summit, the Web 2.0 Expo, the O'Reilly Open Source Convention, and the O'Reilly Emerging Technology Conference. Tim's blog, the O'Reilly Radar, "watches the alpha geeks" to determine emerging technology trends, and serves as a platform for advocacy about issues of importance to the technical community. Tim is an activist for open source and open standards, and an opponent of software patents and other incursions of new intellectual property laws into the public domain. Tim's long-term vision for his company is to change the world by spreading the knowledge of innovators.
Eric T. Peterson, founder, Web Analytics
Demystified
(@erictpeterson) --
Eric T. Peterson has worked in web analytics for over 10 years as a
practitioner, consultant, and analyst. He is the author of three
best-selling web analytics
books, Web Analytics Demystified, Web Site Measurement
Hacks, and The Big Book of Key Performance Indicators, and
one of the most widely read web analytics writers at www.webanalyticsdemystified.com.
Mr. Peterson is currently building a strategic web analytics
consulting practice to provide guidance to companies working to
maximize the return from their investment in web analytics. More
recently, Mr. Peterson has created what can only be called "Google
Analytics for Twitter," the Twitalyzer (www.twitalyzer.com). The
application has been cited on CNN and by social media thought leaders
like Guy Kawasaki, Robert Scoble, and Pete Cashmore.
Steve Rubel, SVP, Director of
Insights for Edelman Digital
(@steverubel) -- Steve
Rubel is responsible for keeping Edelman and its clients in the
vanguard. He studies global technology, media and online trends and
shapes them into actionable insights and marketing communications
strategies. His Micro
Persuasion blog on digital trends, which launched in 2004, today
has 50,000 daily readers and has been cited as a must-read by the Wall
Street Journal, Forbes, CNET, PC Magazine and Forrester Research. He
is actively followed by more than 17,000 on Twitter and writes a bi-weekly
column for Advertising Age.
Mike Volpe, VP of Inbound
Marketing, Hubspot
(@mvolpe) -- Mike Volpe is VP
of inbound marketing at HubSpot,
an Internet marketing software startup, where he leads the company's
lead generation and branding strategy through inbound marketing,
including blogging, search engine optimization, video marketing, and
social media. Mike is a cutting-edge B2B inbound marketer who ranks in
the top 0.1% of all users on Twitter, speaks at numerous conferences,
hosts the weekly live marketing video podcast HubSpot TV, and blogs frequently.
Tim O'Reilly: Twitter Boot Camp
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