| CARVIEW |
Loading Profile...
Posted and
- Home
- Companies
- Products
- Widgets
-
You
Your Profile Your Products & Companies Your Contacts Account Settings Email & Notifications
Loading companies...
Get Satisfaction
Chrysler: A customer needed help
Surging problems. What can be done?
The company stepped up
Hello, Jean. According to the dealer, they had to replace one of the on-board computers. They have test driven your vehicle a number of times since, and the vehicle seems to be performing properly. Hopefully this has corrected the surging problem. Kind regards.
Twitter: They want your opinion
How would you prefer to report Twitter spam?
A "report spam" button would be great and also giving me the details of this person in the email you send to us to accept them as a friend would be better.
Whole Foods: A customer was curious
Which water do you sell that is the most pure?
They had an answer
One of our most widely known is our 365 Spring Water. We use a filter ten times smaller than an absolute 1 micron filter, and to our knowledge, no other bottler in the United States filters to this level of purity. Take care, and keep hydrated!
LinkedIn: A customer reported a problem
Can't accept or receive recommendation
The company fixed it for everyone
We have a fix that will go out that will prevent any new users from having this problem. However, anyone currently suffering from this will need to re-confirm their address.
Customer service
doesn't have to suck.
Real conversations with company employees and other customers who will answer your questions about the products and services you use. Get heard.
and counting...
Companies on Get Satisfaction include:
Why should your company use Get Satisfaction?
-
Save Time and Money
Get Satisfaction provides real-time, dynamic customer support content that leverages the wisdom of crowds.
Use our feedback widget to intercept customers before they email or call and immediately see repetitive inquiries decrease by 20-80%.
-
Retain Customers
Engaging with customers drives improved customer loyalty and satisfaction.
Quickly respond to customer concerns, promote the best answers, and point customers to the most up-to-date information.
-
Make Better Products
Our feedback widget allows you to collect customer input on any page of your site.
Use it to understand customer needs, prioritize their ideas, and turn them into product improvements.
-
Be Authentic
Transform your customer service from a cost center into an opportunity for authenticity and responsiveness.
Your customers will love you for it.
Press
-
Does a New Website Hold the Secret to Great Customer Service? -
Get Your Complaints Answered: Here's One Satisfied Customer -
How Companies Use Twitter to Bolster Their Brands -
Turning Customer Service on its Head
Get Satisfaction is a community that helps people to get the most from the products they use, and where companies are encouraged to get real with their customers.
Fresh off the blog
© Copyright 2008 Get Satisfaction. All rights reserved.
