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Marc Hedlund

Marc Hedlund is an entrepreneur working on a personal finance startup, Wesabe where he is Chief Product Officer. (He also blogs at Wheaties for Your Wallet.) Before starting Wesabe, Marc was an entrepreneur-in-residence at O'Reilly Media. Prior to that, he was VP of Engineering at Sana Security, co-founder and was CEO of Popular Power, a distributed computing startup, and founder and general manager of Lucas Online, the internet subsidiary of Lucasfilm, Ltd. During his early career, Marc was Director of Engineering at Organic Online, and was CTO at Webstorm, where he wrote one of the Internet's first shopping cart applications in 1994. He is a graduate of Reed College.
Fri
Oct 10
2008
Seeing political links in color
by Marc Hedlund
Andy Baio and Joshua Schachter teamed up to create a totally interesting project for the political season: a way to immediately visualize the links from political blogs on Memeorandum based on how they tend to link -- to more conservative (shown with red tint) or more liberal (shown with blue tint) blogs. They write:
...we used a recommendation algorithm to score every blog on Memeorandum based on their linking activity in the last three months. Then I wrote a Greasemonkey script to pull that information out of Google Spreadsheets, and colorize Memeorandum on-the-fly. Left-leaning blogs are blue and right-leaning blogs are red, with darker colors representing strong biases.
I love the idea of getting a quick, visual indicator of a blogs' social peers (in the link sense). Check it out.
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Mon
Jun 23
2008
Daylife's API for the News
by Marc Hedlund
Several years ago, my friend Upendra Shardanand tried to get me to join him in starting a company that would remake the way news is created and understood -- overturning the worst, ambulance-chasing tendencies of modern journalism, and building tools to help people track and understand the topics and people that shape their lives. I begged off in order to pursue my own startup, but it was the hardest "no" at which to arrive, since I respect Upendra so much and so admire what he was looking to build. Though we've chosen to pursue different topics, we have in common a desire to make the world better through entrepreneurial projects, and Upendra's effort definitely would have won me over had I not already started down my own road.
Happily, Upendra has built and launched a company, Daylife, around his ideas about the news industry, and I'm proud to be a Daylife advisor. There's an excellent article about Daylife in the current issue of BusinessWeek, talking about some of their early successes.
This month, Daylife is sponsoring a developer contest around its API, which provides a rich programming interface around news topics, people, and places. I'm one of the judges for the contest, along with Brian Behlendorf, Clay Shirky, Jeff Jarvis, and others. It makes me very happy to see some of the API samples, many of which remind me of ideas I heard kicked around back when Google News first launched. (Coincidentally, there's an interesting article about the stagnation of Google News in today's New York Times.) Daylife has also put together a list of Lazyweb ideas for the contest, my favorite of which is this design for a tracker of news about evil dictators.
I'm looking forward to seeing what people come up with for the contest, and I'd encourage you to check it out and submit a project. I started playing around tonight and quickly came up with three ideas for Daylife API projects that would help my startup. It won't take too many people doing the same before Upendra's idea of changing the way news works starts to take shape in the world.
tags: news from the future
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Fri
Jun 20
2008
Startup Camp Companies Selected
by Marc Hedlund
Mark Jacobsen from O'Reilly AlphaTech Ventures asked me to post this announcement about Startup Camp:
We received an overwhelming response to our call for participants in the first annual OATV Startup Camp which will be held prior to this year's Foo Camp. There were so many great submissions that cutting the list to seven startups was extremely difficult. The companies selected include:
- Collective Knowledge
- EduFire
- LReady
- Neo Technology
- Reductive Labs
- Replicator
- Stonewall
If your company is listed above, you should have received an email from us with a formal invitation to the OATV Startup Camp and Foo Camp. If you applied and are not listed above, we thank you for your application. There were too many good proposals and we simply did not have enough room to invite more.
We also want to thank the following startup veterans who have agreed to lead various sessions at the OATV Startup Camp:
- Michael Arrington: founder of TechCrunch; co-founder of Achex, Zip.ca and Pool.com
- Dale Dougherty: co-founder of O’Reilly Media & GNN; publisher, MAKE magazine
- Esther Dyson: founder of EDventure Holdings, PC Forum, Release 1.0
- Mark Fletcher: founder of Bloglines and ONElist
- Marc Hedlund: co-founder of Popular Power and Wesabe
- Dave McClure: founder of Startup2Startup, conference chair for Graphing Social Patterns and Web 2.0 Expo
- Howard Morgan: founding investor of Idealab; partner at First Round Capital
- Tim O’Reilly: founder of O’Reilly Media
- Kathy Sierra: co-creator of the Head First series of books
- Evan Williams: co-founder of Pyra Labs (blogger.com), Odeo, Obvious Corp and Twitter
tags: foo camp, oatv investments
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Thu
Apr 17
2008
Waxy on "Infocom's Unreleased Sequel to Hitchhiker's" (playable samples included!)
by Marc Hedlund
From an anonymous source close to the company, I've found myself in possession of the "Infocom Drive" — a complete backup of Infocom's shared network drive from 1989. This is one of the most amazing archives I've ever seen, a treasure chest documenting the rise and fall of the legendary interactive fiction game company. Among the assets included: design documents, private emails, employee phone numbers, sales figures, internal meeting notes, corporate newsletters, and the source code and game files for every released and unreleased game Infocom made. For obvious reasons, I can't share the whole Infocom Drive. But I have to share some of the best parts. It's just too good. So let's start with the most notorious — Milliways: The Restaurant at the End of the Universe, the unreleased sequel to Infocom's The Hitchhiker's Guide to the Galaxy. For the first time, here's the full story: with never-before-seen design documents, internal emails, and two playable prototypes.
Man. Disclosure: I know and like Andy a lot, and I've already linked to him once this week. But come on. This is awesome.
What I like most about what he's doing with the Waxy.org site is that he's creating an interesting kind of online journalism. In an earlier entry this week he headlined a scoop "Exclusive:" and I told him I liked that -- it signaled that he wasn't just echoing things found on other blogs (what I'm doing now). He continues to find things that are new and interesting to the world in which he's writing, so unlike the echo chamber that so many others do -- which, he says, is just what he is trying to do. That's fantastic, and I'm really happy to see him, and support him, pursuing that goal.
tags: attaboys
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Mon
Apr 14
2008
Waxy: "Google App Engine ported to Amazon's EC2"
by Marc Hedlund
Andy Baio posts what might be a response to Tim's concerns about Google App Engine. Interesting!
I loved Daring Fireball's one-line description: "So much for the lock-in argument." There's definitely still a concern if/when people find themselves addicted to the services Google provides beyond simple app hosting -- as Andy writes:
The App Engine SDK doesn't use BigTable for its datastore, instead relying on a simple flat file on a single server. This means issues with performance and no scalabity to speak of, but for apps with limited resource needs, something as simple as AppDrop would work fine.
Seems to me that this is where Google should head: getting developers addicted to all the services Google engineers already enjoy. They've started down that road and that seems to be the best approach for making App Engine competitively distinct.
tags: just plain cool
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Mon
Mar 31
2008
Review Board is good software
by Marc Hedlund
After having tried and failed to have useful code reviews at several different companies, and after feeling deep envy for Mondrian, Google's web-based code review tool, I'd been looking for some tool that would help make code reviews more painless. I think I've found what I was looking for in Review Board.
Code reviews usually amount to infrequent lunchtime sessions where some poor engineer's code gets put on a projector and strip-searched by the whole engineering group at once. It's not a fun experience for anyone, and post-traumatic stress or severe empathy often result in the next session mysteriously taking several weeks or months to make it onto the calendar. Public humiliation has its place, perhaps, but as a last resort -- attempts to make it regular, good sport usually fail on the launchpad.
Yet good code reviews -- as hard as they are to find -- can produce great effects. There's no better way to learn how to improve your code than to have someone look over it carefully and make suggestions line by line. I've been impressed by the results that teams using careful code review report: that making changes and fixing bugs in the code is relatively easy, since everything is fairly clean and accessible. Great code review makes bugs more shallow.
There are a few web-based tools for code reviews. Mondrian isn't available outside of Google, but Codestriker (Perl-based) has been around for a while, and Crucible from Atlassian has a nice UI and good features -- but a US$2,400.00 starting price point, including the required FishEye server.
I spent a ton of time getting Crucible set up, but before taking the plunge I decided to take one more look for alternatives, and stumbled on Review Board. It's a Django/Python-based open source project, and it seems to have an active and responsive community. The documentation for getting it set up is a little thin, but it still took far less time than Crucible to get going. The UI isn't quite as nice, but it's serviceable, and the iPhone/JSON API/Git & Mercurial & SVN & Perforce & CVS support all turned my eye. Also, I like that Review Board allows pre-commit reviews, which Crucible as yet does not.
You can immediately see why Review Board is going to be a great open source project when you submit a patch. All patches are, of course, code reviewed using Review Board, and nobody working on the project is going to let a minor glitch go by. My first patch got an immediate "no way"; later patches (such as this one) were up to snuff. I've learned a couple of tricks already from the review comments, and I definitely am spending more time getting things right before submitting.
Take a look through the project launch post and you'll see what the authors are going for. I have Review Board set up at our office, and I'm psyched to give it a try and see how it goes. It's great to see such a healthy project in this area, and I hope it continues to grow and go well.
tags: nitty gritty tech
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Thu
Mar 27
2008
Everybody gets the iPhone interface
by Marc Hedlund
I noticed two new web applications doing something interesting: serving their iPhone interface to everyone. Muxtape uses an iPhone-style interface for its playlists, which works great on an iPhone but for the fact that the MP3s don't play (at least, for me -- doesn't the iPod app load MP3s from MobileSafari? I guess not). Instapaper takes this further, and makes a web interface that you wouldn't know works great on an iPhone unless you happened to try it. (Their FAQ even addresses the question since it's not that obvious.)
The result is that everyone who tries these apps gets a simple, clean UI. Talk about limitations producing great effects.
tags: attaboys
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Tue
Feb 19
2008
Multiuser Backpack
by Marc Hedlund
Congrats to my friends at 37signals for their launch of multiuser Backpack, a great upgrade to a product I love. Their new features, which let you share calendars, notes, to-do lists, and reminders with other people in a group, look perfect for the "household schedule" I've been wanting.
I continue to be very impressed with how the 37s do product development. They've always advocated for launching with "Less" in the product and leaving out features until the demand for them is overwhelming. It's great to see that they've heard and watched how people use Backpack and have made it a ton more useful -- essentially adding communication to what was a single-user product -- while keeping all the benefits for individual users that they had.
Go ahead and call me a fanboy in the comments. I am.
tags: attaboys
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Sat
Dec 29
2007
Fast Forward for December 29th, 2007
by Marc Hedlund
- I would buy more music if my iPhone held more music. I wonder how much demand is suppressed only by device capacity.
- I can't believe Leno and company aren't turning to the Internet for jokes. A little Digg-style interface for submitted jokes and an on-air namecheck and away you go. Submit ten jokes that get used on the air and we'll fly you to Hollywood for a job interview. Done.
- Katie Hafner is wrong; it's not personal attention that makes the Apple Stores work. It's making computer users feel smart. There are few enough choices that anyone can reasonably understand them. The people are approachable enough that anyone can talk to them. The aesthetic is open and clean and, above all, simple. None of those words are usually associated with computers. The Apple Stores teach people that even they can use computers, and that expands the market.
- Virgin America is great and all, but there's something downright unpleasant about flying an airline with "Beta" software on it. I mean come on. I got Red to crash -- reboot! -- very reliably by switching rapidly between the maps and the media player. The DirecTV thing said "your receiver has not yet been authorized" and then asked if I wanted "immediate upgrade without a call" for a premium channel (certainly!). One of the games (Rocks 'n' Diamonds) told me that my username was root. Really?
- My wife got all rank with the iTunes Music Store for not letting her move music from one of her computers to another. "Try Amazon," I told her, and that was that, no more iTMS for her. The true idiocy of the RIAA is that they've made DRM simple enough for everybody to understand why they don't want it.
- My friends keep joining GoodReads, but my heart still lies with LibraryThing. Come on, peoples!
tags: just fun
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Thu
Dec 20
2007
Customer Service is the New Marketing
by Marc Hedlund
I've written earlier about liking the people and the project at Get Satisfaction, the wisdom-of-the-crowds company for customer service. They do great work and have a fantastic product going. (Note: since my original post, O'Reilly Alphatech Ventures has invested in Satisfaction, and OATV is also an investor in my company, Wesabe. But I'm on the record loving Satisfaction long before that happened!)
Satisfaction is holding a summit in San Francisco this coming February called Customer Service is the New Marketing, bringing together people and companies that share their ideas about interacting with customers. I'm very happy that they've invited me to lead a panel there on the topic of "Scaling Customer Service," with panel members Heather Champ, Community Manager at Flickr, Frederick Mendler, Vice President, Fanatical Support at Rackspace, and Pratap Penumalli, Consumer Operations Manager at Google.
It sounds like it will be a fantastic event all around. If you're interested in coming, you can get a 15% using my referral code, FOMH. Also, their early registration ends December 31st and prices go up $200 after that, so head over soon if you're interested. And if you do go, please come by and introduce yourself.
tags: upcoming appearances
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