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Contact U.S. Passports
Before you call, check our Frequently Asked Questions page for answers to your common questions.
When to Contact Us
I have already applied and have urgent travel
| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
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| Call 1-877-487-2778. You must have an appointment to go to a passport agency or center. We cannot guarantee an appointment will be available. | Call only if:
Enroll in email updates about your application status.
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I have not applied yet and have urgent travel
| I'm traveling in 14 days or less. | I'm traveling in more than 14 days. |
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| Make an appointment online to go to a passport agency or center. We cannot guarantee an appointment will be available. | Make an appointment online if you need a foreign visa within the next 28 days. We cannot guarantee an appointment will be available.
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Reminders for Contacting Us
- Representatives are available Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Eastern Time. We close on federal holidays.
- Our primary number is 1-877-487-2778. Se habla español.
- If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services.
- Contact your local U.S. embassy or consulate if you are applying outside the United States.
- Email us only if you need to cancel an appointment at a passport agency or center. Do not email us if you are requesting a status update or you have a travel emergency. Our email is NPIC@state.gov.
Website Issues
Complete our Website Issues form if you are reporting a broken link or missing, incorrect, or unclear information on this website. Do not complete this form if you have a question or issue with your passport application.
Feedback
If you have a compliment or a complaint, we want to hear from you. You can complete a Customer Survey Form and provide your feedback online.
Last Updated: June 12, 2024
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This site is managed by the U.S. Department of State. External links to other Internet sites and listings of private entities on this page are provided as a convenience and should not be construed as the U.S. Department of State or U.S. government endorsement of the entity, its views, the products or services it provides, or the accuracy of information contained therein. The order in which names appear has no significance, and the listings or links may be removed at any time at the discretion of the Department.
This site is managed by the U.S. Department of State. External links to other Internet sites and listings of private entities on this page are provided as a convenience and should not be construed as the U.S. Department of State or U.S. government endorsement of the entity, its views, the products or services it provides, or the accuracy of information contained therein. The order in which names appear has no significance, and the listings or links may be removed at any time at the discretion of the Department.