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Getting the Help You Need
If you’re dealing with a gambling disorder, there are various responsible gambling help centres you can turn to for support. Some of these are national helplines and services, while others are charities that offer advice and assistance to people with gambling problems. As well as seeking professional help, you can take steps such as self-exclusion and setting time and money limits while gambling. It’s also important to use GAMSTOP if you want to block yourself from all licensed UK gambling sites.
At SiGMA Play, we actively support responsible gambling by providing transparent information, highlighting trusted resources, and encouraging safer play for all users.
UK Help Centres for People with Gambling Problems
According to recent research, nearly 40% of Great Britain’s population engages in some form of online gambling. On top of that, the proportion of UK adults gambling online rose from 19% in 2018 to 26% in 2025. In addition, there were over 36 million active online gambling accounts in the UK in 2023.
Given these figures, it’s not surprising that the number of individuals showing signs of gambling addiction is increasing. One study found that over a million Britons are at risk of developing a gambling addiction. Furthermore, problem gambling affects one in eight people in the United Kingdom, whether they are casino players, sports bettors, or affected family members.
If you’re wondering where to get help for responsible gambling, the following organisations can provide trusted support:
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National Health Service (NHS)
The publicly funded National Health Service provides medical assistance to everyone, including people with gambling disorders. Specialist gambling clinics have been established throughout the UK as part of the healthcare system, with centres available in cities such as London, Manchester, and Leeds.
Treatment is free of charge, though in most cases you will need a referral from your GP to access a clinic. These services also extend to family members who are affected by someone else’s gambling.
For more information:
- Visit the official NHS website: https://www.nhs.uk/
- Call 111 for non-emergency medical advice
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GamCare
Established in 1997, GamCare is a leading charity and recognised responsible gambling help centre that provides information, advice, and support for people affected by gambling problems. It offers treatment services, practical tools, and safer gambling guidance for both punters and their families.
GamCare also works with operators and communities to promote awareness and reduce gambling-related harm. Live chat support is available directly through the website for those who prefer online help.
For more information:
- Visit the official website: https://www.gamcare.org.uk/
- Access live chat via the GamCare website
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National Gambling Helpline
The National Gambling Helpline, operated by GamCare, is a free and confidential responsible gambling helpline offering support to anyone affected by gambling problems. Trained advisers provide expert assistance to people experiencing gambling addiction, as well as to friends and family members impacted by someone else’s gambling. The helpline is available 24 hours a day, seven days a week.
For more information:
- Call the National Gambling Helpline: 0808 802 0133
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GambleAware
As an independent charity, GambleAware receives funding from the gambling industry under the direction of the UK Gambling Commission (UKGC). Its mission is to raise awareness of gambling harm, promote safer play, and provide education on how to gamble responsibly in the UK.
The organisation also funds the National Gambling Treatment Service, ensuring free and confidential support is available 24/7 to anyone affected by gambling problems.
For more information:
- Visit the official website: https://www.gambleaware.org/
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Gordon Moody
Founded in 1971, this charity acts as a specialised help centre for people with gambling issues, offering intensive treatment and support for individuals experiencing severe gambling addiction and related behavioural problems. It is unique in providing residential treatment programmes across the UK, giving people a structured environment to recover.
In addition to helping those directly affected, it also provides dedicated services for family members and others impacted by gambling problems.
For more information:
- Visit the official website: https://gordonmoody.org.uk/
- Call: 01384 241292
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GAMSTOP and Gamban
As two of the most widely used responsible gambling tools in the UK, these services offer practical ways to restrict access to gambling. The free self-exclusion scheme blocks you from all UK-licensed online operators for a chosen period, while the blocking software can be installed on your devices to prevent access to gambling websites and apps.
When you register with the self-exclusion service, you can also receive Gamban free of charge, making it easier to stay in control of your play.
For more information:
- Sign up for GAMSTOP: https://www.gamstop.co.uk/
- Download Gamban: https://gamban.com/
Which Responsible Gambling Help Centre to Call and When?
Depending on the stage of your gambling addiction, there are various UK responsible gambling support centres that can help. If you suspect that you’re developing compulsive gambling issues, you can contact GambleAware for support. If you need help to overcome problem gambling, you can seek assistance from the National Health Service, the National Gambling Helpline, or GamCare. For severe gambling-related issues, Gordon Moody may be the best choice.
If you are a friend or relative of someone with a gambling addiction, you can also seek advice from the National Gambling Helpline and access Gordon Moody’s services. All of these support centres for gambling provide free, confidential support, with many available 24/7.
If you’re unsure where to start, the National Gambling Helpline is often the best first point of contact. Reaching out early can make all the difference.
Where to Get Help FAQs
All major UK responsible gambling support centres, including GamCare, GambleAware, the NHS, the National Gambling Helpline, and Gordon Moody, provide free services. Support is also confidential and, in many cases, available 24/7, whether you are a punter or a concerned family member.
Gambling addiction rarely goes away without intervention. Some people can reduce their gambling with willpower alone, but most compulsive gamblers and bettors need professional support, therapy, or structured treatment programmes from responsible gambling charities and help centres. The sooner you seek help, the better your chances of long-term recovery.
UK players can use free self-exclusion services and blocking software to restrict access to gambling. The most effective option is GAMSTOP, which allows you to self-exclude from all UK-licensed online gambling sites for a chosen period. You can also install software like Gamban, which blocks access to gambling websites and apps on your devices. These tools work best when combined with support from UK responsible gambling help centres.
Specialist NHS gambling clinics and charities such as Gordon Moody and GamCare offer structured treatment options. These can include cognitive behavioural therapy (CBT), counselling, residential treatment, and support groups. Many also provide help for family members affected by someone else’s gambling.
Signs that you are becoming a problem gambler include chasing losses, lying about your gambling habits, spending more time or money than you intended, and neglecting your responsibilities or relationships. Emotional signs such as anxiety, guilt, or restlessness when not gambling, or when you can’t stop gambling, can also indicate a problem. If you have any of these issues, you may need responsible gambling support services.