CARVIEW

MOTORHOMES

Select Language

HTTP/1.1 200 OK Content-Type: text/html; charset=UTF-8 Transfer-Encoding: chunked Connection: keep-alive Server: nginx Date: Fri, 10 Oct 2025 22:39:26 GMT X-Content-Type-Options: nosniff X-XSS-Protection: 1; mode=block Strict-Transport-Security: max-age=63072000; includeSubDomains; preload Link: ; rel="https://api.w.org/" Link: ; rel="alternate"; title="JSON"; type="application/json" Link: ; rel=shortlink X-Powered-By: WP Engine X-Cacheable: SHORT Cache-Control: max-age=600, must-revalidate Content-Encoding: gzip X-Cache-Group: normal Access-Control-Allow-Origin: * Permissions-Policy: geolocation=(), midi=(), sync-xhr=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), payment=() Referrer-Policy: origin Vary: Accept-Encoding,Accept-Encoding,Accept-Encoding,Accept-Encoding,Cookie X-Cache: Miss from cloudfront Via: 1.1 908a21936f73652415bfc06615bfbe6c.cloudfront.net (CloudFront) X-Amz-Cf-Pop: BOM54-P1 X-Amz-Cf-Id: xl_-qiRGoK6kTE6ZgmaFJ9GYG3__ou05Vmlz_17e1hiMb4Ge3wnCLQ== Turn off click-to-dial - Genesys Cloud Resource Center

Turn off click-to-dial

Note: This article applies to Genesys Cloud for Chrome and Genesys Cloud for Firefox.

The client allows phone numbers that are tel: links and email addresses that are mailto: links on webpages to be clickable links. This click-to dial and click-to-email functionality is selected by default.

To turn off (or turn on) this functionality, follow these steps:

Access the extension settings.
- Genesys Cloud for Chrome
  1. Go to your Chrome extensions.
  2. Search for Genesys Cloud for Chrome.
  3. Click Details and then click Extension options.
- Genesys Cloud for Firefox
  1. Go to your Firefox add-ons.
  2. Search for Genesys Cloud for Firefox.
  3. Click Preferences.
Clear (or select) Enable Click-to-Dial.
Click Save.

For more information, see Click-to-dial and Configure click-to-dial.

For more information about the extensions, see About the Genesys Cloud browser extensions.

Contact

Solution

Company

About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Scroll to top

Original Source | Taken Source