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Accessibility feedback

Genesys welcomes your feedback, which helps us improve the accessibility plan.

The accessibility feedback process is available in alternative formats. When you request an alternative format, make sure that you specify whether you need print, large print, braille, audio format, or electronic format.

To provide feedback or request an alternative format, contact us by email, phone, or mail. The Accessibility Manager is responsible for receiving feedback. We acknowledge all feedback unless it is anonymous. You can provide anonymous feedback by phone or mail. All submitted information will be kept confidential.

Email

Include “Accessibility Feedback” in the subject line.
accessibilityfeedback@genesys.com

Phone

Tell the Support Specialist that you want to share accessibility feedback.

US: 888-GENESYS (436-3797)
International: +1 650 466-1100
Fax: +1 650 466-1260

Mail

Genesys Accessibility Feedback
Attn: Accessibility Manager
1302 El Camino Real, Suite 300
Menlo Park CA, 94025

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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