Returning respondent to a later page in the same survey is a really common survey practice. An example might be a survey that initially collects some baseline data. Then, at a later date, you wish to collect follow-up information after some treatmen...
Drag and Drop a Question To move a question, click and hold the crosshairs icon on the far right of your question. Then simply drag your question to its desired location and release. Move a Question Using the Move-To Menu If you want to move a...
To reorder pages, click the crosshair icon at the top right-hand corner of the page. A new panel will slide out. Next, using the arrow icon, click, hold and drag the pages into their new order. Make sure to Save . Visit our related articles ...
There are so many things you can do with URL variables in surveys it's impossible to list them. We've found that the best way to learn about URL variables is to see them in action. We'll be using the below survey throughout this tutorial. Click th...
To reorder answer options within your question: Edit the question via the Build tab. Click and hold the arrow icon on the far right of the answer option and drag it to its desired location. Visit our related articles to learn about reorderi...
If you need to reorder rows within your grid question, first edit the question.on the Build tab. To reorder grid rows within your grid question, click and hold the arrow icon on the far right of the row and drag it to its desired location. ...
To copy a page of questions, click the page icon to the upper-right of the page. This will create a duplicate of the copied page that will appear just below the copied page.
Have a couple of questions you are looking to copy into another survey? Or perhaps you are looking to merge all the questions from two surveys into one? You can accomplish this using the question library! You'll need to begin by determining whether...
Alchemer surveys will always start with two pages, an initial page, called Page 1, and a Thank You Page. You will notice that the Thank You Page has fewer options for adding new elements.
You can customize your survey Build tab to show as much or as little advanced information as needed. Adjust your settings to show things like Question IDs, Question Aliases, logic details, and more!
The Alchemer Quiz Score is great for giving feedback at the end of a response but what if you want to let your respondents know whether their answer was correct or incorrect immediately? This tutorial will cover how to set this up using Text/Inst...
Building surveys can be time intensive. Start your survey with a template to reduce survey build time by using a pre-built Alchemer template or a custom template of your own!
Are you looking to have Alchemer generate a unique confirmation or coupon code that can then be utilized to link a respondent to an otherwise anonymous response? Here's an easy way to set this up!
Often survey builders want to use images in the Drag & Drop Ranking question. Others might want to put images in the row headers of a Custom Table. To do so, follow these steps!
Alchemer allows you to use HTML to style text within your questions, text elements, and email messages. This can be easily done with the use of our HTML editor which does most of the work for you.
Simply click the Restore link and select the question or page you wish to restore from the dropdown menu. If you select a page, all questions that were present when it was deleted will be restored!
You may have noticed, when adding answer options to a question, there is an option to Paste in Options. In this tutorial we will cover bulk options when adding and editing answer options.
A Hidden Value action allows you to capture/store data in your survey that your survey respondents are not able to see, but can be used for gathering data, storing browser information, and even pre-populating questions later in the survey. When wou...
There are a number of reasons why you may want to generate a random number within a survey. For example, you might want to assign a random number to each respondent that can serve as a sort of ID.
Merge Codes can be used throughout Alchemer to dynamically pull and display data previously entered in your survey, or data from your account, email invitation...
If you find that you need to wrap a Alchemer merge code inside of HTML, there are some best-practice tips that we recommend following. A common example of using HTML is creating a hyperlink. Visit Alchemer The above HTML code will render li...
If you're a fan of merge codes, this simple and handy tool is made handier still by the ability to specify a default value when the merge code is empty!
In this tutorial, we will discuss some advanced customizations for merge codes including formatting and transforming data in merge codes and replacing strings within merge codes.
There are a couple of places within Alchemer where you might want to create a hyperlink and the editor that makes it really easy is not available e.g., answer options.
In this tutorial we'll cover very basic pre-population task: using an answer previously collected in a survey in a later question in the survey. Be sure to visit our other pre-population tutorials if you're looking to do more in-depth pre-populati...
URL Variables make for a quick method for pre-populating existing data into a survey. With a simple query added to the end of the survey link, data can be stored as part of each survey response.
You can add URL variables to a survey embed code to send information into Alchemer. This is the best way to send user information from your website to Alchemer. You could also use it to send ad
URL Variables are typically used to pass data for pre-population purposes in Alchemer. But, they can also be used to control the way a web application or form works.
If you are experiencing strange behavior when building or previewing a survey, we have a clear link cache tool that usually helps. Another helpful option is to clear your browser's cache and cookies. Here's how to accomplish this in each of the f...
Like Administrative Questions, Admin-Only Pages are not visible to the respondent but are, instead, available within the response for survey administrators.
Customers often ask, "How do I prevent someone from forwarding my survey link?" While, there's not a way to prevent forwarding, there are several methods for controlling who can respond to your survey. Login/Password The Login/Password action allo...
Question Aliases, available on the Logic tab of each of your questions, allow you create a shortname for questions in your survey. These shortnames are great to use in reports and exports.
Populating one survey with data from another is a fairly common need when running surveys over time. Say, for example, you ran a survey last year and this year you want to run that same survey with some additional questions. For respondents who co...
Pre-populating surveys with data you already have is a fairly common need among survey administrators. In this tutorial we will cover how to pre-populate a survey using an Login Action.
An action is an element that can be added to your survey to perform a task. These tasks are typically performed behind the scenes without the survey respondent being aware of it.
It can be very helpful to provide a data analyst or programmer with a legend or key to your survey. The Survey Legend provides you with a clean, easy-to-read view.
We all remember fondly the fill-in-the-blank style questions from school exams, or, more fondly still, mad libs from car trips past. In this tutorial we'll walk through how to set one of these up!
Diary surveys are a common survey design. In diary surveys respondents take the survey at regular intervals – daily, weekly, monthly, etc. – to record behaviors like sleep, food consumption, pur
Pulse surveys are rising in popularity as an employee feedback tool. These fast, efficient surveys allow HR teams to “check the pulse” of a company by collecting feedback from each employee.
If you are utilizing Custom Scripts in your surveys, you will likely have a need for referencing answer options, questions, or survey pages. Each of these items have their own unique ID numbers.
The Comments feature is great for collecting open-text feedback for a given question however, Comments cannot be triggered by logic. If you are looking to collect open-text feedback only when the respondent's rating is negative you'll need to use ...
Some businesses use the Net Promoter Score (NPS) question with a scale ranging from 0-10. Other businesses prefer to use a Net Promoter Score with a five-point scale.
If you're using JavaScript you'll eventually need to find out where a element ID is. This tutorial will walk you through locating your element IDs. Browsers: Each browser will have a different way to find your element ID. In this tutorial I wil...
Ever get tired of clicking through your survey while testing? Adding some JavaScript to a bookmark can save you a ton of time! This tutorial will walk you through adding this bookmark to your browser
Looking to save some time when building your survey? There's no need to type out a list of all the US States or even yes/no, use our library of common answer options instead! Using Common Answer Options To take advantage of our library of common a...
We get this question quite a bit in support and while there is not a built-in option, it's pretty easy to set this up! 1. Start by uploading the images you would like to use in your question to your File Library. These images should be relative...
While any changes you make to your survey can be viewed right away in the application, the time it takes for live, external survey links, and embeds to reflect changes will take a little longer.
Often survey builders want to use images in labels of a Silder or a Slider List question. To do so, follow these steps! 1. Start by uploading the images you would like to use in your question to your File Library. These images should be re...
Do you need to ask your respondents to consent or agree to a set of terms and conditions before they start taking your survey? You can do this using a Checkbox or Radio Button question.
When designing a survey you may want to include a blank copy of the survey for respondents to download before they get started. Follow these quick steps to set this up!
By default, Alchemer surveys record both the date and time the response was started and the date and time the response was submitted. These times are available in the time zone you specify for the application in Individual Responses and Exports ....
Looking to use or display the response ID within the survey response? We're asked this question quite a bit in Support. We don't have a way to pull in the response ID number as these are assigned when the response is processed. Because the time it t...
Alchemer's Build tab offers endless options for both creating and customizing your survey questions. Explore this FAQ for answers to commonly asked questions surrounding the Build tab.