CARVIEW |
The FTC is closed due to the lapse in funding

An official website of the United States government
Here’s how you know
The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Mobile Cramming
Breadcrumb
Mobile cramming is a modern version of a long-time scam in which consumers' phone bills are used as a vehicle for unauthorized charges placed by third parties.
Since 2013, The Commission has taken significant steps to fight mobile cramming, bringing multiple enforcement actions and holding a workshop to explore the scope of this important consumer protection issue.
- FTC Obtains Orders Halting Mobile Cramming Scheme ( )
- FTC Providing Over $88 Million in Refunds to AT&T Customers Who Were Subjected to Mobile Cramming ( )
- T-Mobile to Pay At Least $90 Million, Including Full Consumer Refunds To Settle FTC Mobile Cramming Case ( )
- Defendants in Massive Spam Text Message, Robocalling and Mobile Cramming Scheme to Pay $10 Million to Settle FTC Charges ( )
- AT&T to Pay $80 Million to FTC for Consumer Refunds in Mobile Cramming Case ( )
- Operator of Mobile Cramming Scheme Will Pay More Than $1.2 Million in FTC Settlement ( )
- FTC Testifies Before Congress on Mobile Cramming Issues ( )
- At FTC’s Request, Court Shuts Down Mobile Cramming Operation That Stuck Consumers with More Than $100 Million in Unauthorized Charges ( )
- FTC Recommends Mobile Industry Changes to Combat Mobile Cramming ( )
- FTC Adds Mobile Cramming to Charges Against Text Spam and Robocall Network ( )
- FTC Alleges T-Mobile Crammed Bogus Charges onto Customers’ Phone Bills ( )
- Operators of Massive Mobile Cramming Scheme Will Surrender More Than $10M in Assets in FTC Settlement ( )
- FTC Moves Against Massive Mobile Cramming Operation That Heaped Millions in Unwanted Charges on Consumers’ Bills ( )
- Mobile Crammers Settle FTC Charges of Unauthorized Billing ( )
- Jesta Digital Settles FTC Complaint it Crammed Charges on Consumers' Mobile Bills Through 'Scareware' and Misuse of Novel Billing Method ( )
- FTC Files Its First Case Against Mobile Phone "Cramming" ( )
- FTC to Host Mobile Cramming Roundtable May 8 ( )
- FTC Calls Wireless Phone Bill Cramming a Significant Consumer Problem ( )
- FTC Releases Agenda for Telephone Bill Cramming Forum ( )
- FTC Forum in May 2011 Will Examine Ways to Protect Consumers From "Cramming" of Unauthorized Charges on Their Phone Bills ( )
- Mobile Cramming: An FTC RoundtableMay 8, 2013
- Phone Bill Cramming: A DiscussionMay 11, 2011