Trac Support

Like most ​open source projects, Trac support is available primarily through the ​mailing list and the ​project wiki. Both are maintained by the Trac community. The ​project wiki is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac.

There is an ​IRC channel where online users can help out. Much of the 'live' development discussions also happen there.

You can search questions tagged with trac on ​Stack Overflow.

Before you start a new support query, make sure you have done the appropriate searching:

• in the project's ​FAQ
• in past messages to the ​Trac Users Mailing List
• in the Trac ticket system, using either a ​full search or a ​ticket query.

Please don't create a ticket in trac.edgewall.org to ask a Trac support question. Only create a ticket when you face a real and new bug in Trac, and do so only after having read the ​NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!

See also: ​MailingList, ​TracTroubleshooting, ​TracFaq, ​CommercialServices