Cisco Customer Experience (CX)

4 min read

Life in reactive IT drains time and costs millions. Cisco Principal Architect, Jason Coleman, explains how Cisco is leading the shift to AI-powered, preemptive IT.

3 min read

Fabio G., CX Consulting Engineer, shares how a love of languages led him from his home in El Salvador to Poland and a global career at Cisco.

3 min read

The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program enhancements.

2 min read

Catch up with the key announcements, session replays and lasting moments of Cisco Live Amsterdam 2025.

4 min read

AI strategy, Infrastructure as code, zero trust, TAC: these engineers share their biggest takeaways from Cisco Live Amsterdam.

5 min read

Join James Turrell in celebrating the 2025 Customer Hero Award winners from Cisco Live EMEA in Amsterdam.

4 min read

Learn about telemetry-first design in this latest blog from Kunal Hatode. At its core, telemetry design refers to the automated collection, transmission, and analysis of data from systems, devices, or applications. In the context of security operations, telemetry includes logs, metrics, and events generated by networks, infrastructure and applications.

2 min read

Explore Cisco Black Belt Distribution Academy's new updates! Enhance your skills with role-based enablement, new content, and a streamlined learning experience, empowering distributors to excel in supporting Cisco technologies.

5 min read

Head of CX Marketing, James Turrell, celebrates the 2024 CX Customer Hero Award winners at Cisco Live Melbourne. Come congratulate the winners!