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Cisco on Cisco
With Cisco on Cisco you hear directly from the experts of how our teams utilize Cisco technologies to drive innovation, achieve business outcomes, and shape product development—plus the lessons we’ve learned along the way.
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How Cisco IT streamlined network operations with Cisco Catalyst Center and Splunk
How Cisco IT streamlined network operations with Cisco Catalyst Center and Splunk
Discover how Cisco IT uses Catalyst Center automation and AI to streamline network operations and cut code vulnerabilities by 97%, slash upgrade times by 59%, and reduce MTTR and MTTD.
How Cisco IT is redefining Zero Trust in the AI Era as customer zero
How Cisco IT is redefining Zero Trust in the AI Era as customer zero
Learn how Cisco Secure Access delivers zero trust, unified security, and faster troubleshooting with consistent, streamlined connectivity.
Designing for data: Inside Cisco's new future-proofed workplace in Austin
Designing for data: Inside Cisco's new future-proofed workplace in Austin
Learn about how Cisco designed its Austin office, revolutionizing real estate management & boosting employee well-being in the process through leveraging the power of Cisco's smart office solutions.
Protecting Cisco’s front lines with AI-powered Email Threat Defense and Splunk
6 min read
Discover how Cisco IT implemented a layered email security approach, deploying AI and Splunk against phishing, malware, and other email threats.
Cisco Store transforms data into retail success with Splunk
7 min read
Learn how Cisco Store uses Splunk Observability to transform data into insights, enabling strategic decisions that enhance customer conversions in physical stores.
Cisco Store redefines retail success, brings online-level analytics to physical stores
5 min read
Cisco created a smart store with the full power of the Cisco portfolio to empower data-driven decision making, with improved customer experience and operational efficiency — plus increased revenue. See how.
How the Cisco Store uses smart building technology to elevate in-store analytics and customer engagement
5 min read
Discover how the Cisco Store uses smart building technology to enhance in-store analytics, boost customer engagement, reduce energy costs, and improve security.
AI-Driven Automation for Faster Case Resolution with Cisco’s High-Performance Data Center Stretch Database
5 min read
The Cisco Support Case Management team built a scalable, AI-optimized database cluster that dramatically reduced resolution times to mere minutes while cutting both initial setup and operational costs by 50%.
Beyond Technology: How Cisco teams break through organizational barriers to build workplaces of the future
6 min read
The success of Cisco’s future-proofed workplaces is powered by more than just technology. Behind the scenes, it’s the relationships between our Workplace Resources (WPR,) IT, Sales, and Product teams that are breaking through organizational silos to make it all possible.
Powering Future-Proofed Workplaces with Penn 1 Plaza
7 min read
Cisco needed to modernize its underutilized and outdated real estate portfolio to support new and future ways of working. By leveraging its own, unique networking and collaboration technologies, Cisco was able to transform its PENN 1 office space in New York City into a smart, data-driven environment that optimizes space utilization, enhances user experience, and serves as a model for Cisco offices worldwide.
Scaling the Cisco AI Assistant for Support with Splunk
5 min read
Cisco needed to scale its virtual support engineer that assists its technical support teams around the world. By leveraging its own Splunk technology, Cisco was able to scale the AI assistant to support more than 1M cases and free up engineers to concentrate on more complex cases, creating a 93+% customer satisfaction rating, and ensuring the critical support continues running in the face of any disruption.
Embracing a Passwordless Future: Cisco’s Journey to Seamless Authentication with Duo Passwordless
5 min read
Cisco IT needed to secure its workforce in a zero trust, user-friendly way that would allow its 130,000 users to securely work anywhere, from any device, without friction. By leveraging its own Duo Passwordless, the team was able to eliminate phishable multi-factor authentication factors, improve usability and productivity, reduce authentication actions by 93%, and secure its workforce from anywhere.