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Scale your startup with Delighted
Delighted offers a self-serve, automated feedback solution for startups looking to build strong customer relationships from the beginning.
Unlock a $500 credit for your first 12 months. To qualify, you must:
- Be a pre-Series B company
- Be ready to use your Delighted credit within the next year
- Have not received a Delighted credit previously
Apply for the Delighted startups program
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Save time and act faster on insights with Delighted
Delighted is the perfect AI-driven solution for startups wanting to improve customer, employee, and product experiences quickly. By capturing feedback, founders can reduce churn and build long-term action plans from real-time survey data.
“Delighted allows us to track our customers specifically. Just by one person providing a verbatim comment, we can dive deeper into what went wrong and try to fix issues that cause a larger customer impact.”
Ease growing pains with a friction-free customer feedback program
Create surveys your customers will actually enjoy. An effortless survey experience means higher response rates and more actionable customer feedback. Delighted’s intuitive customer survey templates make it easy.
Create surveys optimized to work perfectly across all channels with a customizable, easy-to-use web setup experience.
Schedule ongoing surveys by time interval and trigger feedback surveys based on custom events with Delighted API.
Deliver surveys through email, your website, or via link. Customers respond directly within the channel for better response rates.
Spend more time driving impact and less time digging for insights with Delighted’s complete suite of AI feedback analysis and reporting features.
Grow successfully with an engaged team, happy customers, and an unbeatable product
The key to successful startup growth is continued customer and employee listening. With Delighted survey templates, your teams can rally around a single survey metric to fix experience gaps at the early stages.
Customer surveys (NPS)
Measure brand loyalty with Net Promoter Score (NPS) surveys. Get the fine-tuned data you need to enhance at scale and increase customer retention long term.
Learn more about our NPS tool
Employee surveys (eNPS)
Resolve high-level employee concerns early with employee Net Promoter Score (eNPS) surveys. Make impactful decisions from anonymous feedback.
Product/market surveys (PMF)
Find out if your product satisfies the needs of the market with Product/Market Fit (PMF) surveys. Show investors the data to prove you are ready to scale.
Who do we help?
Delighted helps many great brands of all sizes delight their customers. Learn how startups are becoming the next unicorn with the help of Delighted.
Join the Delighted startups program and get a $500 credit for your first year of Delighted Premium
Apply now, or take a look at our regular pricing below to compare the value!
Get started with 25 responses and 1 user for free – no credit card required.
50 responses/mo
2 users
Delighted Surveys
Delighted CX- Branding customization (logo, colors)
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35+ Free integrations
Slack, Shopify, Zendesk
See all
100 responses/mo3 usersDelighted SurveysDelighted CX- Branding customization (logo, colors)
-
35+ Free integrations
Slack, Shopify, Zendesk
See all
250 responses/mo5 usersDelighted SurveysDelighted CX
Prices shown do not include sales tax. Sales tax will be calculated upon entering billing information.
Need more responses or users? Contact us for custom pricing.
$19/mo
$39/mo
$149/mo
$249/mo
Use multiple choice, free response, and rating scale questions.Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.Use multiple choice, free response, and rating scale questions.$19/mo
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.Use multiple choice, free response, and rating scale questions.$39/mo
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.Use multiple choice, free response, and rating scale questions.$149/mo
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.Use multiple choice, free response, and rating scale questions.$249/mo
Use the Dashboard, Over time, Snapshot, Metrics, Additional Questions, Pivot table, and Benchmarks report to understand your feedback. Reports update in real-time.Use multiple choice, free response, and rating scale questions.You don’t have to take our word for it
Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.
QUALTRICS EXPERIENCE MANAGEMENT_
Make every experience count
Transform every interaction with customers, employees, and prospects into moments that matter.
The Qualtrics Experience Management Platform turns feedback from multiple channels into clear, predictive insights and actionable recommendations.
Click Request Demo to learn more.
A member of our sales team will be in touch.
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NPS is a registered trademark, and Net Promoter Score is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.