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Delighted blog I Self-serve guides, survey design tips, and more.
The Delighted blog
Craft meaningful surveys and even better experiences through easy guides, how-to tips, and product updates — all located in the Delighted blog.
Experience Management 101
Natively digital, ecommerce offers a brand fluidity that a purely brick-and-mortar business cannot. By 2027, nearly a quarter of retail purchases are expected to take place online. […]
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Delighted helps some of the world’s most coveted brands gather actionable customer feedback and make customer satisfaction a competitive advantage.

“Everyone at Bonobos needs a direct line to customers for feedback. I know that due to Delighted, we avoided disaster.”
Andy Dunn
Founder and CEO

“Every time we open up Delighted we find a new way to improve, which at the end of the day is why we are doing this.”
JT Marino
Founder

“You need users’ thoughtful, raw feedback to correct and improve experiences for all customers in the future.”
Amanda Richardson
VP Product
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