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Getting Privacy Policies Right - BBB National Programs
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Please Don’t Copy and Paste: Getting Privacy Policies Right
May 22, 2025
Whether your company has 5 employees or 500, if you operate online, you're collecting user data—and that means you must have a privacy policy. But having a privacy policy isn’t just a legal requirement; it’s a powerful statement of your company’s ethics and values. Done right, it reflects a genuine commitment to transparency, accountability, and user trust. Unfortunately, too many businesses treat it as just another box to check.
In this episode of Priv, host Dona Fraser is joined by Wills Catling, Director at Myna Partners, for a candid and comprehensive conversation on what it really takes to get a privacy policy right. Together, they unpack the critical elements of a strong policy—from risk management and accountability to opt-in vs. opt-out frameworks, cookie strategies, and how to navigate the patchwork of state, federal, and international regulations.
Host: Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National Programs
Guest: Wills Catling, CIPP/US, CIPT, CIPM, CIPP/E, FIP, Director, Myna Partners
Related Resources
Myna Partners
Enjoyed this episode? Subscribe now to never miss an episode.
Whether your company has 5 employees or 500, if you operate online, you're collecting user data—and that means you must have a privacy policy. But having a privacy policy isn’t just a legal requirement; it’s a powerful statement of your company’s ethics and values. Done right, it reflects a genuine commitment to transparency, accountability, and user trust. Unfortunately, too many businesses treat it as just another box to check.
In this episode of Priv, host Dona Fraser is joined by Wills Catling, Director at Myna Partners, for a candid and comprehensive conversation on what it really takes to get a privacy policy right. Together, they unpack the critical elements of a strong policy—from risk management and accountability to opt-in vs. opt-out frameworks, cookie strategies, and how to navigate the patchwork of state, federal, and international regulations.
Host: Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National Programs
Guest: Wills Catling, CIPP/US, CIPT, CIPM, CIPP/E, FIP, Director, Myna Partners
Related Resources
Myna Partners
Enjoyed this episode? Subscribe now to never miss an episode.