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We ask you kindly not to submit a complaint if:

You are located outside of the United States—our program is directed only to US users.
Your problem is with pop-up ads disrupting the use of your device—we have no control over whether you see pop-up ads.
Your goal is to block all ads—AdChoices is not an ad blocker.

Please also note that AdChoices is not an advertising company. We do not control the content of specific ads, where they are placed, or how frequently you see them. Instead, AdChoices enables users to control how their data are used by companies to personalize ads based on their perceived interests.

Submit a Complaint

Which of the following best describes your concerns?

<div class="control-group ticket_section">
                     <label class="  control-label cf_now_please_help_us_better_understand_the_experience_that_led_you_to_filing_a_report_with_us_today_787319-label " for="helpdesk_ticket_cf_now_please_help_us_better_understand_the_experience_that_led_you_to_filing_a_report_with_us_today_787319">Now, please help us better understand the experience that led you to filing a report with us today.</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_now_please_help_us_better_understand_the_experience_that_led_you_to_filing_a_report_with_us_today_787319]" id="helpdesk_ticket_custom_field_cf_now_please_help_us_better_understand_the_experience_that_led_you_to_filing_a_report_with_us_today_787319"><option value="">...</option>
<option data-id="35000464251" value="I see the same ad following me across different websites or apps.">I see the same ad following me across different websites or apps.</option>
<option data-id="35000464252" value="I tried to stop getting interest-based ads (for example, by opting out), but it didn&#39;t work.">I tried to stop getting interest-based ads (for example, by opting out), but it didn&#39;t work.</option>
<option data-id="35000464253" value="I couldn&#39;t find the information I wanted about a company&#39;s interest-based ad practices.">I couldn&#39;t find the information I wanted about a company&#39;s interest-based ad practices.</option>
<option data-id="35000464254" value="Other">Other</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_if_you_marked_other_in_the_preceding_question_please_provide_us_some_additional_details_787319-label " for="helpdesk_ticket_cf_if_you_marked_other_in_the_preceding_question_please_provide_us_some_additional_details_787319">If you marked "other" in the preceding question, please provide us some additional details.</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_if_you_marked_other_in_the_preceding_question_please_provide_us_some_additional_details_787319]" id="helpdesk_ticket_custom_field_cf_if_you_marked_other_in_the_preceding_question_please_provide_us_some_additional_details_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_if_you_saw_an_ad_what_product_or_service_was_it_advertising_787319-label " for="helpdesk_ticket_cf_if_you_saw_an_ad_what_product_or_service_was_it_advertising_787319">If you saw an ad, what product or service was it advertising?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_if_you_saw_an_ad_what_product_or_service_was_it_advertising_787319]" id="helpdesk_ticket_custom_field_cf_if_you_saw_an_ad_what_product_or_service_was_it_advertising_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_can_you_tell_me_the_names_of_the_companycompanies_at_issue_787319-label " for="helpdesk_ticket_cf_can_you_tell_me_the_names_of_the_companycompanies_at_issue_787319">Can you tell me the name(s) of the company/companies at issue?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_can_you_tell_me_the_names_of_the_companycompanies_at_issue_787319]" id="helpdesk_ticket_custom_field_cf_can_you_tell_me_the_names_of_the_companycompanies_at_issue_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_check_this_box_if_you_saw_an_adchoices_icon_a_small_blue_triangle_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_check_this_box_if_you_saw_an_adchoices_icon_a_small_blue_triangle_787319_35000460405" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_check_this_box_if_you_saw_an_adchoices_icon_a_small_blue_triangle_787319]" /> Check this box if you saw an AdChoices Icon (a small blue triangle).
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_check_this_box_if_you_tried_to_opt_out_of_interestbased_advertising_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_check_this_box_if_you_tried_to_opt_out_of_interestbased_advertising_787319_35000460405" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_check_this_box_if_you_tried_to_opt_out_of_interestbased_advertising_787319]" /> Check this box if you tried to opt out of interest-based advertising.
            </label>
          </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_was_the_ad_for_or_against_a_specific_candidate_or_candidates_for_political_office_in_the_united_states_eg_vote_warren_787319-label " for="helpdesk_ticket_cf_was_the_ad_for_or_against_a_specific_candidate_or_candidates_for_political_office_in_the_united_states_eg_vote_warren_787319">Was the ad for or against a specific candidate or candidates for political office in the United States (e.g., “Vote Nixon!”)? </label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_was_the_ad_for_or_against_a_specific_candidate_or_candidates_for_political_office_in_the_united_states_eg_vote_warren_787319]" id="helpdesk_ticket_custom_field_cf_was_the_ad_for_or_against_a_specific_candidate_or_candidates_for_political_office_in_the_united_states_eg_vote_warren_787319"><option value="">...</option>
<option data-id="35000848825" value="Yes">Yes</option>
<option data-id="35000848826" value="No">No</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_candidate_name_787319-label " for="helpdesk_ticket_cf_candidate_name_787319">Candidate name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_candidate_name_787319]" id="helpdesk_ticket_custom_field_cf_candidate_name_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_was_the_ad_in_favor_of_the_candidate_or_opposed_to_them_787319-label " for="helpdesk_ticket_cf_was_the_ad_in_favor_of_the_candidate_or_opposed_to_them_787319">Was the ad in favor of the candidate or opposed to them?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_was_the_ad_in_favor_of_the_candidate_or_opposed_to_them_787319]" id="helpdesk_ticket_custom_field_cf_was_the_ad_in_favor_of_the_candidate_or_opposed_to_them_787319"><option value="">...</option>
<option data-id="35000848827" value="In favor">In favor</option>
<option data-id="35000848828" value="Opposed">Opposed</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_who_sponsored_the_ad_if_name_available_787319-label " for="helpdesk_ticket_cf_who_sponsored_the_ad_if_name_available_787319">Who sponsored the ad (if name available)?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_who_sponsored_the_ad_if_name_available_787319]" id="helpdesk_ticket_custom_field_cf_who_sponsored_the_ad_if_name_available_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_ad_does_not_contain_an_icon_or_label_indicating_that_it_is_a_political_ad_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_ad_does_not_contain_an_icon_or_label_indicating_that_it_is_a_political_ad_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_ad_does_not_contain_an_icon_or_label_indicating_that_it_is_a_political_ad_787319]" /> Ad does not contain an icon or label indicating that it is a political ad
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_iconlabel_does_not_provide_a_link_to_a_disclosure_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_iconlabel_does_not_provide_a_link_to_a_disclosure_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_iconlabel_does_not_provide_a_link_to_a_disclosure_787319]" /> Icon/label does not provide a link to a disclosure, or that link is broken
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_unable_to_find_disclosure_explaining_who_paid_for_the_ad_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_unable_to_find_disclosure_explaining_who_paid_for_the_ad_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_unable_to_find_disclosure_explaining_who_paid_for_the_ad_787319]" /> Unable to find disclosure explaining who paid for the ad
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_the_name_of_the_political_advertiser_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_disclosure_is_missing_the_name_of_the_political_advertiser_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_the_name_of_the_political_advertiser_787319]" /> Disclosure exists but is missing the name of the political advertiser
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_contact_information_for_the_political_advertiser_eg_website_postal_address_or_phone_number_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_disclosure_is_missing_contact_information_for_the_political_advertiser_eg_website_postal_address_or_phone_number_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_contact_information_for_the_political_advertiser_eg_website_postal_address_or_phone_number_787319]" /> Disclosure is missing contact information for the political advertiser (e.g., website, postal address, or phone number)
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_a_link_to_a_readily_accessible_online_searchable_government_database_of_contributions_and_expenditures_by_the_political_advertiser_if_the_political_advertiser_is_required_to_be_registered_with_a_federal_or_state_agency_that_provid]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_disclosure_is_missing_a_link_to_a_readily_accessible_online_searchable_government_database_of_contributions_and_expenditures_by_the_political_advertiser_if_the_political_advertiser_is_required_to_be_registered_with_a_federal_or_state_agency_that_provid_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_a_link_to_a_readily_accessible_online_searchable_government_database_of_contributions_and_expenditures_by_the_political_advertiser_if_the_political_advertiser_is_required_to_be_registered_with_a_federal_or_state_agency_that_provid]" /> Disclosure is missing a link to a readily accessible, online, searchable database of contributions and expenditures by the political advertiser
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_the_names_of_the_political_advertisers_ceo_a_member_of_executive_committee_or_board_of_directors_or_treasurer_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_disclosure_is_missing_the_names_of_the_political_advertisers_ceo_a_member_of_executive_committee_or_board_of_directors_or_treasurer_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_the_names_of_the_political_advertisers_ceo_a_member_of_executive_committee_or_board_of_directors_or_treasurer_787319]" /> Disclosure is missing the name(s) of the political advertiser’s CEO, a member of executive committee or board of directors, or treasurer
            </label>
          </div> 
                  </div>
                  <div class="control-group ticket_section">
                      <div class="controls">
            <label class="checkbox ">
              <input name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_any_other_information_required_or_allowed_by_law_for_a_political_ad_disclosure_787319]" type="hidden" value="0" /><input class="  checkbox section_field" id="helpdesk_ticket_custom_field_cf_disclosure_is_missing_any_other_information_required_or_allowed_by_law_for_a_political_ad_disclosure_787319_35000848324" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_disclosure_is_missing_any_other_information_required_or_allowed_by_law_for_a_political_ad_disclosure_787319]" /> Disclosure is missing any other information required or allowed by law for a political ad disclosure
            </label>
          </div> 
                  </div>

When did you encounter the issue?

Which device were you using when you encountered the issue?

Does your experience primarily concern a website or a mobile app?

<div class="control-group ticket_section">
                     <label class="  control-label cf_what_is_the_name_of_the_mobile_app_787319-label " for="helpdesk_ticket_cf_what_is_the_name_of_the_mobile_app_787319">What is the name of the mobile app?</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_what_is_the_name_of_the_mobile_app_787319]" id="helpdesk_ticket_custom_field_cf_what_is_the_name_of_the_mobile_app_787319" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_which_smartphone_operating_system_were_you_using_787319-label " for="helpdesk_ticket_cf_which_smartphone_operating_system_were_you_using_787319">Which smartphone operating system were you using?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_which_smartphone_operating_system_were_you_using_787319]" id="helpdesk_ticket_custom_field_cf_which_smartphone_operating_system_were_you_using_787319"><option value="">...</option>
<option data-id="35000464291" value="Android (Google)">Android (Google)</option>
<option data-id="35000464292" value="iOS (Apple)">iOS (Apple)</option>
<option data-id="35000464293" value="Other">Other</option></select>
            </div> 
                  </div>

Please use this field to provide more details about your experience. You are STRONGLY encouraged to attach a relevant screenshot using the "attach a file" link below. For instructions, see our knowledge base article, "How to submit a screenshot."

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