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link: Support | Plex Support
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Need a helping hand?
You’ve come to the right place. Here at Plex we’ve got solutions created by real living breathing people — including support articles, community forums, release notes, and more. The answer you need is closer than you think.
There’s a support article for that.
Think of our support articles as an on-demand Support Library…or as we like to call it, our own little Plexipedia. When you’re feeling stuck, support articles are a great place to start your “unsticking.” Simply search by keyword or topic, like “Plex Media Server.”
Popular Topics
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Let’s meet at the forums.
You’ve still got questions. The forums have answers—from real people, including our very own Plexians. Post a question to active community members, browse existing topics, suggest a feature, or get the scoop on the latest release.
Join the Community
Release Notes & Announcements
You’re gonna want to bookmark this one. Get the latest and greatest device updates, plus other changes or important information we’d like you to know.
Read the Latest
Our suggestion box is open
Fun fact: Many new features have come from user ideas. We actually look at these (it’s true!) and take what our users have to say to heart. Suggest away!
Learn More
Are all systems go?
Check here for service status updates, outages, or major issues. Even if it’s not a current reported issue, you can check past incident reports too.
Check Service StatusBilling questions?
Are your questions more about dollars than downloads? View our support article for all your billing questions, like how to upgrade, cancel, renew subscriptions, find receipts, or view your next renewal date. Or contact us for help.
Contact Billing Support
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Hey partners, we’re here for you too.
Whether you’re a Plex partner, a future Plex partner, a friend from the press, a hard-working blogger, or a curious fan, we invite you to explore our assets for partners and press.
Partners
We’re always looking for new partners that are as excited about entertainment and what’s on the horizon for streaming as we are. Check out our current partners here and get in touch if you’d like to see your company’s name on this page too.
Get in Touch
Press
View company press releases, download high-res logos, get executive bios, or contact a member of our press team on our Press page.
Get in Touch
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Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. You may disable these by changing your browser settings, but note that it may affect how our site functions.
We’d also like to enable analytics cookies, optional to you, to improve our website by collecting and reporting information on how you use it; we specifically use Google and Facebook analytics to derive insights about who is doing what on our site and to help us improve your experience. We won’t set these optional cookies unless you agree to and enable them. This tool will set a cookie on your device to remember your preferences once you have accepted.
We value your privacy.
Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. You may disable these by changing your browser settings, but note that it may affect how our site functions.
We’d also like to enable analytics cookies, optional to you, to improve our website by collecting and reporting information on how you use it; we specifically use Google and Facebook analytics to derive insights about who is doing what on our site and to help us improve your experience. We won’t set these optional cookies unless you agree to and enable them. This tool will set a cookie on your device to remember your preferences once you have accepted.
Plex’s use of cookies
Necessary cookies make our site work. We’d also like to enable analytics cookies, optional to you, to help us improve the site and your experience. This tool will set a cookie on your device to remember your preferences once you have accepted. You can change your mind and change your consent choices at any time by returning to this site.
For more information on how these cookies work please see our Tracking Technologies page.
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Analytics cookies help us improve our website by collecting and reporting information on how you use it; we specifically use Google analytics to derive insights about who is doing what on our site. These cookies collect information anonymously.
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