Consider question types, question logic, and branding
Although they seem like comparable platforms, Alchemer and QuestionPro have some real differences. When comparing Alchemer and QuestionPro, users are clear: the Alchemer Platform is easier to build surveys, easier to add complex logic, and easier to brand with your colors and logo. Check out this comparison to learn about your options in enterprise feedback management.
"Survey logic and flow is not as easy in QuestionPro as other platforms. Downloading results is awkward, as it is difficult to get the results in the format you need without changing a bunch of options."
Just some of our customers who are transforming their businesses with Alchemer
Alchemer VS QuestionPro
Brand Design and Consistency
Alchemer
89%
QuestionPro
83%
Branching/Skip Logic
Alchemer
91%
QuestionPro
88%
Branding
Alchemer
88%
QuestionPro
86%
Survey builder
0%
Survey builder
0%
QuestionPro
Top consideration 1: Survey building and question types
Survey builders want an easy experience with plenty of question types so they can get the data they need to generate insights. Alchemer beats QuestionPro in the G2 categories of Survey Builder and Question Types. It’s easy and fast to build surveys in Alchemer, plus you have access to an industry-leading 43 question types. That makes it easy to ask the right questions to get the feedback data you need.
Top consideration 2: Better survey experience = better response rates
Branching and skip logic empowers a better survey experience, with only relevant questions asked to particular respondents. Skip logic can improve response rates by decreasing the amount of time it takes to complete a survey. Alchemer beats QuestionsPro when it comes to complex question design like branching and skip logic.
Your surveys should look and feel like your brand, not your survey platform. Alchemer makes it easy to add your own branding, logos, images, and more — to alert respondents that this is a trusted survey from your brand. QuestionPro customers rank their platform lower in terms of branding and brand design consistency.
The market has spoken: Alchemer is easier to start, easier to use, and quicker to demonstrate ROI than QuestionPro. The option is quick/easy versus slow/difficult. Alchemer requires no outside consultants or third parties to build and deploy surveys. We believe in making feedback simple to collect so you can more easily take the actions required for your business.
What I dislike most about QuestionPro is the limited amount of intricate question customization.
The integrations are clunky and come with little support. I feel like the sales team is more concerned about upselling versus basic functionality about the tool.
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Data reflects G2 user ratings and reviews, as of May 2024. Source: G2.com
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